This topic has 2 voices, contains 2 replies, and was last updated by  Eliyohu 4595 days ago.

contact us email is not recieved

ThemeBurn Support › Forums › OpenCart Themes › Shoppica OpenCart Theme › contact us email is not recieved

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Hello. For some reason when customer is trying to leave me a message through contact us for on me http://www.chickenstitches.com website, he gets notification of success, but I don’t get the email. It should go to and forwarded to chickenstitches@gmail.com.

I am getting notifications about new accounts and purchases.

When I asked my host they told me to check configuration file. It looks fine to me, but maybe I am wrong.

Please help me to resolve this problem.

Thank you.
 Eliyohu
September 20, 2011 at 10:08 am #1880

Hi Eliyohu!

I don’t see how this issue can be related to Shoppica, but here are some suggestions.

If you get notifications about new purchases and accounts, then your email configuration should be fine. Did you check your spam folder ? May be the emails from the contact form just go there and never get forwarded ?

Regards, ThemeBurn team
 TB Support
September 21, 2011 at 11:52 am #1914

Yes they went to spam. Thank you.
 Eliyohu
September 21, 2011 at 9:22 pm #1933
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