Good afternoon. Please check the correctness of the calculation of the price for the goods under the following conditions: the base price of the goods + the promotional price of the goods + the discount price of the goods. With this combination of data, the system does not consider a discount system.
Screenshots
https://ibb.co/hQsXGT
https://ibb.co/kizZVo
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Hi,
We will need a live example. Can you provide website url, admin and ftp access, so we can check?
You can use hidepost to share private information with the support staff.
BR,
ThemeBurn team
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Hello, to access my site you need….
Thanks for the help!
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Hi,
The problem is confirmed!
There is no problem with the special price of the product – it is calculated correctly! However there is a problem when calculating the old price and the “you save” number – it really does not get the discount.
We will provide a solution ASAP.
BR,
ThemeBurn team
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