Credit Card Checkout Problems

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This topic has been marked as not a support question.

Hi, I have a few questions about the credit card field when checking out:

I was wondering if it’s possible to make the credit card fields a required field when checking out (more specifically, the CVV code field)?

Also, is there any way to change the characteristics of the credit card text fields so that it can be differentiated from the background? Right now the field is the same color as the background, and a lot of our customers skip it sometimes.

I’ve attached an image to see what I’m talking about:

Thank you in advance for any help!

May 2, 2012 at 2:00 am #8508

Hi,

Which payment method is this one?

May 4, 2012 at 12:59 pm #8550

It’s a custom payment gateway (orbital) that uses a standard credit card form.

May 5, 2012 at 1:09 am #8568

Hi,

You should be able to change the background color directly in the template. It should be located in catalog/view/theme/default/template/payment/. The module could also include external stylesheet, so this is also an option to alter the background.

You could also try to add some kind of validation for the required fields, or at least use more visible colors.

Best,
ThemeBurn team

May 7, 2012 at 1:35 pm #8638
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