This topic has 2 voices, contains 9 replies, and was last updated by  chrisoosting 1931 days ago.

Customer checkout not showing

ThemeBurn Support › Forums › OpenCart Themes › BurnEngine › Customer checkout not showing

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Hi,

I have a problem with the customer checkout button, it is not showing.
Customers can check in but don’t check out, how can i fix this.
 chrisoosting
December 2, 2018 at 10:47 pm #66336

Hi Chris,

Can you please provide some more information? For the moment we are not able to fully understand your request. If appropriate, you can attach some screenshots to better illustrate, what exactly you mean.

BR,
ThemeBurn team
 TB Support
December 6, 2018 at 10:42 am #66406

Hi support,

My fault, it must me customers can log in to their account but can not log out, logout is not showing.

And another thing, after the tb upgrade live search is not showing al the pictures of products, do i have to delete a cache file for that?
 chrisoosting
December 6, 2018 at 11:20 am #66413

Hi,

You can add a logout menu link from the Menu composer. The link will only be visible when you are logged.

https://i.imgur.com/iTXO4kB.png

BR,
ThemeBurn team
 TB Support
December 10, 2018 at 10:46 pm #66485

Hi,

The link for the logout menu is installed, but not showing at the frontend when a customer is logged in, that is the problem. see screenshot.
 chrisoosting
December 10, 2018 at 11:00 pm #66488

Hi support,

Did you forget me?

Logout is stil not working, and live search not showing al the pictures.

Any ideas how to fix this.
 chrisoosting
December 17, 2018 at 10:52 am #66533

Hi Chris,

Have you revoked the latest admin access you gave us?
 TB Support
December 21, 2018 at 10:45 am #66573

admin access was inactive, is active again.
Hope you can fix this for me, also the pictures in the live search.
Thank you
 chrisoosting
December 22, 2018 at 2:55 pm #66595

Hi,

The problem with the login/logout menu was a missing closing tag in your analytics code. We’ve added it and now everything works fine.

BR,
ThemeBurn team
 TB Support
January 4, 2019 at 12:18 pm #66679

Thank you

And why are not al the product pictures showing in the search bar, did you also look at that.
It still only shows some pictures.
 chrisoosting
January 4, 2019 at 12:34 pm #66680
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