This topic has 2 voices, contains 3 replies, and was last updated by  TB Support WP 3512 days ago.

Download Link Missing

ThemeBurn Support › Forums › WordPress Themes › Shoppica WordPress Theme › Download Link Missing

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Hi,

For some reason all of a sudden the download link is missing to our downloadable products. I’ve upgraded the theme and also WooCommerce thinking that might help but it did not. Now it looks like I’ll have to go in and relink the downloadable products though.

In any case on one product I went in and relinked it and put an order through with no luck. I’m not sure where to go from here. If there is any way you can take a look and let me know what you think might be the problem I’d appreciate it.

Thanks!
 MaidDocs
August 21, 2014 at 7:33 pm #32892

Hello,

We have tested it few times and Download Link is working correctly with all purchases.

Do you see the download link or it is hidden for you?

Best,
ThemeBurn team
 TB Support WP
August 28, 2014 at 8:19 pm #32940

It’s hidden from me. Here is what I’m seeing when I place an order. Where is the link supposed to be? In the email or on the order details page?
 MaidDocs
August 28, 2014 at 9:11 pm #32955

Hello,

We are working on patch for this issue and it will be included with the coming theme update for new Woocommerce version.

Thank you for your patience.

Best,
ThemeBurn team
 TB Support WP
September 8, 2014 at 2:50 pm #33019
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