This topic has 2 voices, contains 12 replies, and was last updated by  evilfx 3442 days ago.

Error

ThemeBurn Support › Forums › OpenCart Themes › Shoppica OpenCart Theme › Error

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Hi, my website (apparently) works fine, but a customer informed us of the attached error.
The customer shared our website on Facebook, but when i click on the link using my tablet, i see that error.
If i use the PC the error doesn’t show up.

1. it is activated
2. that line is in the index.php

Help please?

  • This reply was modified 3445 days ago by  evilfx.
 evilfx
November 14, 2014 at 2:26 am #34320

also… my website url is: http://www.beleza21.com

and i get these errors in the error log:
2014-11-14 0:58:09 – PHP Notice: Undefined property: Document::$shoppica_rightColumnEmpty in /home/battlefi/public_html/catalog/view/theme/shoppica/template/module/featured_content.tpl on line 3
2014-11-14 0:58:09 – PHP Notice: Undefined property: Document::$shoppica_rightColumnEmpty in /home/battlefi/public_html/catalog/view/theme/shoppica/template/module/featured_content.tpl on line 4
2014-11-14 0:58:09 – PHP Notice: Undefined property: Document::$shoppica_rightColumnEmpty in /home/battlefi/public_html/catalog/view/theme/shoppica/template/module/featured_content.tpl on line 5
2014-11-14 0:58:09 – PHP Notice: Undefined property: Document::$shoppica_rightColumnEmpty in /home/battlefi/public_html/catalog/view/theme/shoppica/template/module/featured_content.tpl on line 6
2014-11-14 0:58:09 – PHP Notice: Undefined property: Document::$shoppica_rightColumnEmpty in /home/battlefi/public_html/catalog/view/theme/shoppica/template/module/featured_content.tpl on line 7
2014-11-14 0:58:09 – PHP Notice: Undefined property: Document::$shoppica_rightColumnEmpty in /home/battlefi/public_html/catalog/view/theme/shoppica/template/module/bestseller_content.tpl on line 3
2014-11-14 0:58:09 – PHP Notice: Undefined property: Document::$shoppica_rightColumnEmpty in /home/battlefi/public_html/catalog/view/theme/shoppica/template/module/bestseller_content.tpl on line 4
2014-11-14 0:58:09 – PHP Notice: Undefined property: Document::$shoppica_rightColumnEmpty in /home/battlefi/public_html/catalog/view/theme/shoppica/template/module/bestseller_content.tpl on line 5
2014-11-14 0:58:09 – PHP Notice: Undefined property: Document::$shoppica_rightColumnEmpty in /home/battlefi/public_html/catalog/view/theme/shoppica/template/module/bestseller_content.tpl on line 6
2014-11-14 0:58:09 – PHP Notice: Undefined property: Document::$shoppica_rightColumnEmpty in /home/battlefi/public_html/catalog/view/theme/shoppica/template/module/bestseller_content.tpl on line 7

i’m using OC 1.5.2.1
 evilfx
November 14, 2014 at 3:05 am #34323

Hi,

OpenCart 1.5.2.1 is not supported by Shoppica as stated in the theme description and the documentation. You should upgrade to 1.5.5.x at least to be able to use Shoppica.

Regards,
ThemeBurn team
 TB Support
November 14, 2014 at 8:44 am #34331

Hi TB Support,

Unfortunately, i don’t know how to upgrade to the latest version of OC without getting a ton of errors in the process. I would love to do it though.

When i bought this theme i thought support came with it, no matter what version i was using.

Is this such an uncommon error that you can’t help me with?
 evilfx
November 14, 2014 at 12:09 pm #34345

Hi,

we emailed you the latest Shoppica version that supports OpenCart 1.5.2.1.

Please not that we don’t support this version anymore.

Regards,
ThemeBurn team
 TB Support
November 14, 2014 at 12:47 pm #34346

Thanks for emailing me that version, but if i use the index.php in /additional i get that error in any browser..

help! :(

 evilfx
November 15, 2014 at 4:41 pm #34396

Don’t use the index.php in additional then. Do a manual replace as suggested in the docs. Do not forget to restore the original index.php before replacing manually.

Regards,
ThemeBurn team
 TB Support
November 15, 2014 at 4:46 pm #34398

i still get that error, look:

You see this message due one (or more) of the following reasons:

1. You have not enabled your ‘Shoppica Theme CP’ module. Please, go to admin panel, enter Extensions->Modules and change the status of ‘Shoppica Theme CP’ to `enabled`.

2. You have not properly updated your index.php file. It should contain these two lines (near the end):

// Shoppica
$controller->addPreAction(new Action(‘module/shoppica/init’));
 evilfx
November 15, 2014 at 4:53 pm #34400

Hi,

We will need the website url, admin and ftp access, so we can check.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team
 TB Support
November 15, 2014 at 4:54 pm #34401
  • This reply was modified 3443 days ago by  evilfx.
 evilfx
November 15, 2014 at 5:02 pm #34402

any luck so far?
 evilfx
November 16, 2014 at 1:36 am #34418

Hi,

We see you’ve managed to get your store working.

Are there any errors popping out, when using a mobile device again?

BR,
ThemeBurn team
 TB Support
November 16, 2014 at 4:20 pm #34432

Hi,

Yes the store has always been working, but like i said in the first post, if i attempt to open it using facebook on my tablet i get the error message on the screenshot i sent you.
also i get errors logged in my admin area.
 evilfx
November 16, 2014 at 5:48 pm #34440
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