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ThemeBurn Support › Forums › OpenCart Themes › BurnEngine › Error After Apply Theme
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after install this theme i got error Warning! 1. You have not installed the Burn Engine module. Please, go to admin panel, enter Extensions -> Modules, find ‘Burn Engine CP’ and click ‘install’. 2.The BurnEngine code has not been inserted in index.php file. Please, visit the documentation in order to do it manually. 3. You have not replaced (system/engine/controller.php and catalog/model/setting/extension.php) files with those provided with the theme package. Maybe you have answered with ‘No’ when your FTP client has prompted you to replace them ? For more information about theme installation, please read carefully Burn Engine Documentation. If you think you’ve made everything according to the installation instructions and this message continues to appear, please contact ThemeBurn support team. 1. You have not installed the Burn Engine module. Please, go to admin panel, enter Extensions -> Modules, find ‘Burn Engine CP’ and click ‘install’. 2.The BurnEngine code has not been inserted in index.php file. Please, visit the documentation in order to do it manually. 3. You have not replaced (system/engine/controller.php and catalog/model/setting/extension.php) files with those provided with the theme package. Maybe you have answered with ‘No’ when your FTP client has prompted you to replace them ? For more information about theme installation, please read carefully Burn Engine Documentation. If you think you’ve made everything according to the installation instructions and this message continues to appear, please contact ThemeBurn support team. |
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September 16, 2016 at 7:06 pm #51025
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Hi, We will need the website url, admin and ftp access, so we can check. You can use hidepost to share private information with the support staff. BR, |
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September 16, 2016 at 9:46 pm #51030
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September 23, 2016 at 7:45 pm #51344
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Now theme can load but got some problem : |
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September 25, 2016 at 6:07 pm #51380
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Hi, your server has very weird security limitations, which prevent some functionality from working. It seems your server has some front end proxy which filters the requests and modifies the responses in a way that breaks specific parts from the application. This proxy also makes two internal requests on every single page request, which hurts performance very badly. Additionally it seems that your server is terribly slow (maybe shared hosting?), which causes further issues. We have never experienced such bizarre hosting configuration and can’t really do nothing in order to get things 100% working. We know this is very extreme advice, but changing the hosting seems to be the best option here. If we can be of any further assistance, please, let us know. Regards, |
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September 29, 2016 at 9:47 am #51555
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Hello, My website use dedicated server on Hostgator we use it for many years and never got problem, i think it is not from server. i use cloudflare, but after paused cloudflare it seem website still same problem. Image not load, and CATEGORY link are error “The Page you requested cannot be found!”. |
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October 1, 2016 at 9:30 pm #51646
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