This topic has 2 voices, contains 5 replies, and was last updated by xlam 2757 days ago.

Error After Apply Theme

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after install this theme i got error i already folow this step point 1-3 but still same Warning! You see this message because Burn Engine is not properly installed/configured. This problem is usually caused by one (or more) of the following: 1. You have not installed the Burn Engine module. Please, go to admin panel, enter Extensions -> Modules, find ‘Burn Engine CP’ and click ‘install’. 2.The BurnEngine code has not been inserted in index.php file. Please, visit the documentation in order to do it manually. 3. You have not replaced (system/engine/controller.php and catalog/model/setting/extension.php) files with those provided with the theme package. Maybe you have answered with ‘No’ when your FTP client has prompted you to replace them ? For more information about theme installation, please read carefully Burn Engine Documentation. If you think you’ve made everything according to the installation instructions and this message continues to appear, please contact ThemeBurn support team. arning! You see this message because Burn Engine is not properly installed/configured. This problem is usually caused by one (or more) of the following: 1. You have not installed the Burn Engine module. Please, go to admin panel, enter Extensions -> Modules, find ‘Burn Engine CP’ and click ‘install’. 2.The BurnEngine code has not been inserted in index.php file. Please, visit the documentation in order to do it manually. 3. You have not replaced (system/engine/controller.php and catalog/model/setting/extension.php) files with those provided with the theme package. Maybe you have answered with ‘No’ when your FTP client has prompted you to replace them ? For more information about theme installation, please read carefully Burn Engine Documentation. If you think you’ve made everything according to the installation instructions and this message continues to appear, please contact ThemeBurn support team.	xlam
September 16, 2016 at 7:06 pm #51025
Hi, We will need the website url, admin and ftp access, so we can check. You can use hidepost to share private information with the support staff. BR, ThemeBurn team	TB Support
September 16, 2016 at 9:46 pm #51030
This reply was modified 2765 days ago by xlam.	xlam
September 23, 2016 at 7:45 pm #51344
Now theme can load but got some problem : 1. theme can’t load perfect, for now still disable this theme please try load theme to check. 2. if theme enable SEO url all broken	xlam
September 25, 2016 at 6:07 pm #51380
Hi, your server has very weird security limitations, which prevent some functionality from working. It seems your server has some front end proxy which filters the requests and modifies the responses in a way that breaks specific parts from the application. This proxy also makes two internal requests on every single page request, which hurts performance very badly. Additionally it seems that your server is terribly slow (maybe shared hosting?), which causes further issues. We have never experienced such bizarre hosting configuration and can’t really do nothing in order to get things 100% working. We know this is very extreme advice, but changing the hosting seems to be the best option here. If we can be of any further assistance, please, let us know. Regards, ThemeBurn team	TB Support
September 29, 2016 at 9:47 am #51555
Hello, My website use dedicated server on Hostgator we use it for many years and never got problem, i think it is not from server. i use cloudflare, but after paused cloudflare it seem website still same problem. Image not load, and CATEGORY link are error “The Page you requested cannot be found!”.	xlam
October 1, 2016 at 9:30 pm #51646

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