Extensions do not work with the theme

ThemeBurn SupportForumsOpenCart ThemesPavilion OpenCart ThemeExtensions do not work with the theme

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Hi, unfortunately we found that most of extensions we’ve bought earlier don’t work with your theme.
For example we have Layaway extension(http://www.opencart.com/index.php?route=extension/extension/info&extension_id=7904&filter_search=layaway) and it has worked with the theme we used before.
Now this payment option doesn’t available at checkout and we’re loosing business.
No errors on admin side thou.

Plus guest checkout doesn’t work too – when customer clicks on “guest checkout” and the on “continue” nothing happens. We disabled it for now as we don’t want unhappy customers.
can you help?

P.S. We use opencart version 1.5.6.4. http://adornz.co.nz

 capria
October 31, 2014 at 6:41 am #33884

Hi,

Pavilion does not modify payment functionality and templates. Not working guest checkout is really surprise for us as we tested this thoroughly.

We would like to look into your installation as we are not able to reproduce this issue on our servers. Can we get admin access and FTP login, if possible. Also, could you please upload the problematic extension in your server root, so we can download, install and test it.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team

October 31, 2014 at 12:03 pm #33896
 capria
October 31, 2014 at 12:35 pm #33897

Okay, the payment system extension needs some tuning to be fully compatible with Pavilion. We are going to make the needed changes. Please note, that this could take more time (several days) as we have to analyze and test custom third party code.

Thank you for your patience.

Regards,
ThemeBurn team

October 31, 2014 at 1:08 pm #33901

You have received email with the modified extensions.

Regards,
ThemeBurn team

November 3, 2014 at 12:48 pm #33951
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