This topic has 2 voices, contains 11 replies, and was last updated by  TB Support WP 3410 days ago.

Facebook error

ThemeBurn Support › Forums › WordPress Themes › Shoppica WordPress Theme › Facebook error

This topic has been marked as not resolved.

I am having a conflict with a plugin that utilizes a Facebook APP ID. I get the error:

Fatal error: Cannot redeclare class Facebook in /home/ericdeem/public_html/wp-content/plugins/woocommerce-products-customizer/inc/hybridauth/Hybrid/thirdparty/Facebook/facebook.php on line 160

I contacted the developer of the Plug-in but they say it is a theme related problem…any help please?
 ericdeem
December 9, 2014 at 8:56 pm #35353

Hello,

We dont have such class Facebook in our theme files. Maybe the conflict is between two plugins.

We will need the website url and admin access, so we can check.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team
 TB Support WP
December 12, 2014 at 1:23 pm #35532

Hi hidden is my site login information. This is same for the Fonts and Facebook Issue.

Thanks,
 ericdeem
December 12, 2014 at 3:39 pm #35546

Hi,

We will need the ftp access also to check the plugin files and fix the problem.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team
 TB Support WP
December 12, 2014 at 10:18 pm #35560

Here you go:
 ericdeem
December 14, 2014 at 6:01 pm #35581

Hello,

Any updates on this issue?

Thanks
 ericdeem
December 16, 2014 at 4:38 pm #35717

Update please??
 ericdeem
December 23, 2014 at 5:12 pm #36004

Hello,

There is no such error on your website, on which page do you get this error? Product Customizer is working fine.

Best,
ThemeBurn team
 TB Support WP
December 23, 2014 at 9:11 pm #36012

According to the Product Customizer plugin author…there is a conflict with the Facebook option that is related to the theme. My customers should be able to access their facebook page to retreive images for use on the product they are customizing. When customers click on the Facebook logo within the plugin I get the following error:

Fatal error: Cannot redeclare class Facebook in /home/ericdeem/public_html/wp-content/plugins/woocommerce-products-customizer/inc/hybridauth/Hybrid/thirdparty/Facebook/facebook.php on line 160

I thought it was the plugin since it is directly related but they say it and the fonts issues within the plugin are all theme issues?!?
 ericdeem
December 23, 2014 at 9:18 pm #36014

Hello,

This error should be fixed now, can you confirm?

Best,
ThemeBurn team
 TB Support WP
December 23, 2014 at 9:37 pm #36017

I get the following error from the Facebook domain when a customer clicks the link within the plugin:

Given URL is not allowed by the Application configuration.: One or more of the given URLs is not allowed by the App’s settings. It must match the Website URL or Canvas URL, or the domain must be a subdomain of one of the App’s domains.
 ericdeem
December 23, 2014 at 11:06 pm #36022

Hello,

This is something with plugin configuration, and it is not related with Shoppica.

Best,
ThemeBurn team
 TB Support WP
December 23, 2014 at 11:14 pm #36023
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