This topic has 2 voices, contains 6 replies, and was last updated by pcsunus 4574 days ago.

facebook ID error

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I have put in the Facebook ID in the Shoppica CP, but am getting an error message at the footer “Could not retrieve id for the specified page. Please verify correct href was passed in” I am sure the fanpage ID is correct from Facebook, how to fix it the problem?	pcsunus
October 10, 2011 at 2:43 pm #2286
Hi, Are you sure, you are trying to display a fan page and not a group or a profile? Could you give us the address of the page your are trying to show? Best regards, ThemeBurn team	TB Support
October 12, 2011 at 11:37 am #2358
Yes, you may view it from the site at: http://www.ellexpress.com/ Is theres any other information needed, please let me know. Thanks. pcsunus	pcsunus
October 12, 2011 at 8:14 pm #2385
Hi, Could you, please, send the url of the facebook page you want to show. Best, ThemeBurn team	TB Support
October 14, 2011 at 11:43 am #2468
Here is the facebook url: http://www.facebook.com/home.php#!/profile.php?id=100003034862521	pcsunus
October 15, 2011 at 11:56 pm #2565
Hi, As we have suggested, the page you are trying to display is a Facebook Profile and not a Facebook fanpage. You can’t use this widget for profiles and groups. Here is from where you can create a fanpage: http://www.facebook.com/pages/create.php Best regards, ThemeBurn team	TB Support
October 16, 2011 at 2:24 pm #2585
ThemeBurn, THANK YOU FOR YOUR EXCELLENT SUPPORT!!	pcsunus
October 16, 2011 at 8:33 pm #2596

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