This topic has 2 voices, contains 7 replies, and was last updated by TB Support 2729 days ago.

Facebook Zero Count "0 people like xxx"

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Dear sir, My facebook plugin shows “0 people like xxx”, while the number besides the facebook blue LIKE bottom showing “2K” which is correct. I remembered I resolved this same issue a long time ago by installing a patch from your development team, I hope it can be fixed this time.	maggie1324
October 10, 2016 at 1:49 pm #51940
Hi, Which is your theme version? Have you applied any patch for Facebook widget? BR, ThemeBurn team	TB Support
October 11, 2016 at 10:48 pm #52016
Dear sir, Sorry I have no idea how to check the theme version, here is my site: http://shop.upsangel.com/ I remembered I resolved this same issue a long time ago by installing a facebook patch from your development team	maggie1324
October 12, 2016 at 11:46 am #52028
Hi, We will need the ftp access, so we can check your Facebook widget. You can use hidepost to share private information with the support staff. BR, ThemeBurn team	TB Support
October 14, 2016 at 5:43 pm #52129
no problem: Hello, to access my site you need…. Thanks for the help!	maggie1324
October 16, 2016 at 12:34 pm #52179
Hi, We’ve made a fix in `tb_themes/pavilion/widget/FacebookLikeboxWidget.php`. You could backup the file, if you don’t plan to update soon. If you are happy with Pavilion, we will be grateful, if you rate our theme in ThemeForest. BR, ThemeBurn team	TB Support
October 17, 2016 at 10:00 pm #52218
Dear sir, thank you very much for your kind help! Problem was solved.	maggie1324
October 28, 2016 at 11:01 am #52616
Glad we’ve helped BR, ThemeBurn team	TB Support
October 30, 2016 at 9:27 pm #52668

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