This topic has 2 voices, contains 3 replies, and was last updated by TB Support 2810 days ago.

Fatal error after fresh install

This topic has been marked as resolved.

I have recently installed a fresh copy of Opencart 2.1.0.2 on a shared server, I have installed BurnEngine and activated it, set it as the default template for my store, however I am unable to add categories, products or information pages as I am met with this error whenever I try to access a page I have created…. I also get this error on the pre-loaded information pages; about us, privacy policy, terms and conditions etc. Fatal error: Call to undefined method ModelCatalogInformation::getInformationLayoutId() in /home/djeweb88/public_html/sure-sleep.com/system/vendor/BurnEngine/catalog/ThemeCatalogExtension.php on line 402 Thank you and any help is always appreciated.	djeweb
July 28, 2016 at 12:55 pm #49957
Hi, it seems your issue is similar to this. It is not connected with our theme and appears even if you enable the default opencart template and not using BurnEngine at all. Are you using some kind of automated OpenCart installer ? Regards, ThemeBurn team	TB Support
August 2, 2016 at 5:42 pm #50057
Yes I used GoDaddy Hostings built-in installer…. Installatron or something… I will install opencart to the server myself and reattempt this	djeweb
August 3, 2016 at 1:50 pm #50068
Hi, We will mark the topic as “resolved”. If you still have the same problem, please write here again. BR, ThemeBurn team	TB Support
August 9, 2016 at 6:32 pm #50159

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