This topic has 2 voices, contains 7 replies, and was last updated by  TB Support 4519 days ago.

Featured Product Autocomplete

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ThemeBurn Support › Forums › OpenCart Themes › Shoppica OpenCart Theme › Featured Product Autocomplete

This topic has been marked as not a support question.

Hi

I am having a strange issue with the autocomplete element for the Shoppica template, it was working perfectly fine up until about 4 days ago, I now have 7 items in the Featured Products, I can delete them perfectly fine, but when I go to add using autocomplete noting happens.

Thanks
 tahirahmed
November 22, 2011 at 6:07 pm #3805

Hi,

The autocomplete feature uses jQuery UI and server check for the products in the database.

Unfortunately, Featured products module is not a part from the Shoppica theme and we can’t help you much here. We would suggest to ask in the official OpenCart forums.

Best regards,
ThemeBurn team
 TB Support
November 24, 2011 at 11:40 am #3836

Hi thanks for your reply, what concerns me is that it worked perfectly fine before the upgrade to the latest version of the Template, which is why it leads me to believe it is template related rather than OpenCart

Thanks

T
 tahirahmed
November 28, 2011 at 2:51 pm #3923

Hi,

We could take a look, if you grant us with access to your store administration.

Best,
ThemeBurn team
 TB Support
November 30, 2011 at 11:29 am #3969

Hi,

Sure, where can I send the login details to the store?

Thanks

T
 tahirahmed
November 30, 2011 at 1:44 pm #3989

You can use hidepost to share private information with the Support team.

Best,
ThemeBurn team
 TB Support
December 1, 2011 at 10:46 am #4011

Hi thanks for that the information required is:

Thanks

T
 tahirahmed
December 1, 2011 at 1:54 pm #4046

Hi,

It seems, that your server does not return any products when using the autocomplete. Unfortunately, this could not be related with Shoppica in any way, as we do not modify anything from administration. We also tried to disable Shoppica, but the problem still exists, so we are 100% sure this issue is not raised by Shoppica. Do you have other extensions installed ?

You could backup you database and reinstall OpenCart. This may help.

Best,
ThemeBurn team
 TB Support
December 4, 2011 at 11:48 am #4131
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