This topic has 2 voices, contains 8 replies, and was last updated by TB Support 2552 days ago.

Frontend becomes white screen when activate theme BurnEngine/Trendo

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Hello. i have uploaded and installed trendo theme on my live website. When i chose Burnengine from templates and save, website frontend becomes empty white screen. Theme does not work. This is the main problem. How to solve this. 2nd one is i cant install stories module -gives fatal error, looks like installed but cant access, gives “permission denied” error. I dont want to install demo data. this is very important as this is a live online store with products, categories, orders etc. DO NOT INSTALL DEMO DATA PLEASE. This reply was modified 2562 days ago by ncilingir. This reply was modified 2562 days ago by ncilingir. Reason: typo error	ncilingir
April 15, 2017 at 10:14 am #58299
it has been 2 days since i have posted this topics and still no reply. Would you please make the installed theme work.	ncilingir
April 17, 2017 at 11:22 am #58304
Hi, There is a missing file that is most likely requested by Journal theme control panel. http://i.imgur.com/BIc24AU.png We’ve copied all journal related modules from `catalog/view/theme/journal/modules` to `catalog/view/theme/BurnEngine/module` and now template works. BR, ThemeBurn team	TB Support
April 17, 2017 at 6:43 pm #58317
Thank you. now template works and i have done customization. there are some minor problems. first, as i said earlier, stories -blog module does not work. it gives “permission denied” error. 2- newslater subscription part does not looks as it should be. there are no modification from original content but icon and form are not side by side. 3- header menu -mega menu dropdown styles different than original. Background color, color, padding-line height are different than original. Settings are same as my demo site with demo content and my demo on local computer. But its not as it should on this online site. screenshots included.	ncilingir
April 18, 2017 at 5:40 pm #58370
Hi. Need some help with those as i said on my above post 1- stories -blog module does not work. it gives “permission denied” error. 2- newslater subscription part does not looks as it should be. 3- header menu -mega menu dropdown styles different than original. i ll add another question to the three above. 4- There is a lookbook page on your template demo http://webbeyaz.com/demo/opencart1551/index.php?route=information/information&information_id=17 and on my demo content page http://demo.themeburn.com/trendo/1/index.php?route=information/information&information_id=17 I see that lookbook is an information page. But when i open to edit that page there is no content and i cant figure how you designed that page, how you added background images and products. i want to creat and edit similar pages. how can i do that?	ncilingir
April 19, 2017 at 3:25 pm #58413
i have corrected number 3. Header main menu somehow affected by css files of old journal theme. i have removed files content and its done. other problems 1,2 and 4 still need solutions.	ncilingir
April 19, 2017 at 5:34 pm #58419
Hi, 1) You haven’t set the correct permissions in Admin > System > User > User Groups. We’ve set it for you and now Blog module is accessible. 2) You need to set the display property of the Newsletter block to inline. http://i.imgur.com/8T3B3Bh.png 4) Lookbook is set in Page Builder > Content > Information: Lookbook. http://i.imgur.com/4FqpYmR.png BR, ThemeBurn team	TB Support
April 19, 2017 at 10:48 pm #58420
Thank you very much. Now its all done.	ncilingir
April 20, 2017 at 11:23 am #58427
Glad we’ve helped! BR, ThemeBurn team	TB Support
April 25, 2017 at 12:48 am #58550

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