This topic has 2 voices, contains 6 replies, and was last updated by TB Support 2012 days ago.

Frontend images not showin, backend works fine

Tagged: BurnEngine, frontend images, images disappeared, images not showing, pavilion theme

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Hi there! I am using opencart 2.3.0.2 and Pavilion Theme. When I access my site, every image is showing properly, when I click a product, the image disappears. It’s not like the image is there but broken, I can’t even access the image url, inspecting the page doesn’t help neither. Whenever I try to upload an image, works fine, but my product images are nowhere to be found, only the thumbnails.	jozsiszilagyi
September 27, 2018 at 4:49 pm #65594
Hi, The real problem with image is JS based. We will need admin and ftp access to check what is the cause. You can use hidepost to share private information with the support staff. BR, ThemeBurn team	TB Support
September 28, 2018 at 3:30 pm #65626
	jozsiszilagyi
October 1, 2018 at 6:35 pm #65658
If you manage to help me with this case, can you please let me know what was the problem? What should I NOT do in the future or how to correct the problem by myself? Thanks!	jozsiszilagyi
October 2, 2018 at 2:22 pm #65673
Hi, We’ve managed to fix your problem: you have inserted both JS and HTML in the Custom Javascript panel. Only Javascript is accepted there. https://i.imgur.com/FYLe8B3.png BR, ThemeBurn team	TB Support
October 8, 2018 at 11:01 am #65740
Good Lord! Thank you! I have been waiting for this a lot! Thanks again!	jozsiszilagyi
October 8, 2018 at 5:48 pm #65769
Glad we’ve helped, mate BR, ThemeBurn team	TB Support
October 15, 2018 at 3:26 pm #65823

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