The issues we encountered when we installed technopolis theme on our multimerch store:

ThemeBurn SupportForumsOpenCart ThemesTechnopolis OpenCart ThemeThe issues we encountered when we installed technopolis theme on our multimerch store:

This topic has been marked as not a support question.

Below are the issues we encountered when we installed technopolis theme on our multimerch store:
1. You can’t visit the site on Firefox, Internet Explorer 11 and Mobile browsers.
On Firefox or Internet Explorer 11 you get error 500, on Mobile browsers you get page is not working.

2. You get this error on the Chrome console when you visit the home page:
http://www.facebook.com/impression.php/f3e939af48e40d8/?api_key=1531556623545598&lid=115&payload=%7B%22source%22%3A%22jssdk%22%7D:1 GET https://www.facebook.com/impression.php/f3e939af48e40d8/?api_key=1531556623545598&lid=115&payload=%7B%22source%22%3A%22jssdk%22%7D net::ERR_NAME_NOT_RESOLVED

3. Search page is not working and this is the error you get back from the console on Chrome browser:

XMLHttpRequest cannot load https://lowestbidgh.com/index.php?route=live_search/seed. Redirect from ‘https://lowestbidgh.com/index.php?route=live_search/seed’ to ‘https://www.lowestbidgh.com/index.php?route=live_search/seed’ has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘https://www.lowestbidgh.com’ is therefore not allowed access.

  • This reply was modified 2518 days ago by  Lowestbidgh.
June 1, 2017 at 2:42 pm #59556

Hi,

We will need to check the live website. We may also need admin access to check your configuration.

You can use hidepost to share private information with the support staff.

BR,
ThemeBurn team

June 1, 2017 at 2:52 pm #59558

There is no link anywhere to the Author where I can ask him directly. The just put link to this forum for you to address your questions to.

June 1, 2017 at 6:17 pm #59572

Please I provide details information below to access my site.

Thanks.

June 1, 2017 at 6:41 pm #59573

Hi,

1) We’ve accessed your website with several different devices and the browsers that you’ve listed and experienced no problem at all. Maybe there is some problem with the SSL protocol you are using?

2 & 3) We see you are redirecting domain.com -> http://www.domain.com, but you have forgotten to use the www domain in OpenCart configuration. We’ve done this for you and for the moment everything seems to work fine.

BR,
ThemeBurn team

June 2, 2017 at 11:18 am #59585

I keep getting Undefined variable: username in /var/www/vhosts/$$URL$$/httpdocs/vqmod/vqcache/vq2-system_storage_modification_admin_view_template_common_column_left.tpl.

on the log file when I visit the admin page. How to solve?

Thanks.

June 11, 2017 at 5:01 pm #59769

Hi,

This error should not be related to BE and Technopolis, since we do not add such a variable (the one that is causing the error) anywhere.

BR,
ThemeBurn team

June 12, 2017 at 4:44 pm #59814
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