I do not have mobile header at all.

ThemeBurn SupportForumsOpenCart ThemesShoppica 2 OpenCart ThemeI do not have mobile header at all.

This topic has been marked as not resolved.

I do not have a mobile header at all.
I have tried uninstalling the theme, I checked the class in each block and their fine. I have searched and found custom CSS codes in the forums and none of them worked. Please help

OC 2.3.0.2 / shoppica 2
https://natureshandcrafted.com/admin/
https://natureshandcrafted.com/

 kks787
January 22, 2018 at 11:25 pm #63257

Hello KKS787

Same problem is happening to me. I just realized it today.

My mobile has no header and Menu Search, but it used to work fine and I didn’t change any set at my theme or extensions.

Tks
Renê

January 29, 2018 at 9:57 pm #63328

@kks787

You need to insert the extra classes on your rows and columns (those that hold the elements you want to be visible on mobile) too:

https://i.imgur.com/qhqbiKZ.jpg

@renestevam

Can we take a look at your live website?

By default these settings are inserted on theme installation. However when you rearrange your header (add and remove rows and blocks), you need to insert some system CSS classes manually. More information about setting your Mobile header can be found here:

http://docs.themeburn.com/burnengine/header/mobile/

BR,
ThemeBurn team

January 30, 2018 at 9:39 am #63334

Hy, my website is http://www.estevameletro.com.br

I didn’t change my header and mobile header disappeared as well.

January 30, 2018 at 6:15 pm #63356

I couldn’t find this header advanced area. It didn’t use to happen and I didn’t update my theme, why header and Menu isn’t appearing now.

I will open another ticket so I can send you access information.

January 30, 2018 at 6:20 pm #63357

All of the tags are entered in the proper areas as shown in the link that you submitted. The code for the header is not being pulled at all. it’s not that it is not pulling the mobile menu. there is just nothing.

 kks787
February 4, 2018 at 9:53 am #63415

Hi,

We could take a look and manage your store settings if you share admin access.

You can use hidepost to share private information with the support staff.

BR,
ThemeBurn team

February 5, 2018 at 11:20 pm #63443
Viewing 7 posts - 1 through 7 (of 7 total)
  • You must be logged in to reply to this topic.