install error:You see this message because BurnEngine is not properly installed.

ThemeBurn SupportForumsOpenCart ThemesTechnopolis OpenCart Themeinstall error:You see this message because BurnEngine is not properly installed.

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For one of our multistore sites i’m getting a warning, not properly installed.

I’m pretty sure that it is installed correctly. Any ideas?

ftp account and sitename in private.

 

 

 

 

  • This reply was modified 2712 days ago by  guus20.
  • This reply was modified 2712 days ago by  guus20.
  • This reply was modified 2712 days ago by  guus20.
  • This reply was modified 2712 days ago by  guus20.
  • This reply was modified 2710 days ago by  guus20.
 guus20
November 16, 2016 at 11:06 am #53175

Hi,

we inspected your installation and found that you are using a very old OpenCart version – 2.0.1.1. This version of OpenCart contains many show-stopper bugs and we do not support it. We don’t recommend using it even if you don’t use our theme.

The minimum supported version from the 2.0.x branch is 2.0.3.1, which is the first relatively stable version of OpenCart2 . It should be easy to upgrade from 2.0.1.1 to 2.0.3.1 as they do not differ so much beside from the bug fixes and we recommend you to do so. If you fear that you could break your existing installation, you could duplicate it in a subfolder and test the upgrade there.

Let us know if you have further questions.

Regards,
ThemeBurn team

November 18, 2016 at 10:26 am #53291
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