Hi,
I’ve been trying to access BurnTheme option menu directly from the OpenCart menu but it freezes out.
But for some reason if I go to the extension menu and click on edit, it goes through without any problem. Could you let me know what can be the issue?
Thank you.
Eric
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Hi Eric,
What do you mean by “freezes out”? Does the browser become unresponsive? Or the loading screen stays forever?
Unfortunately, we cannot confirm this problem locally and will need to take a look at the live example. Can you share admin (and eventually ftp access)?
You can use hidepost to share private information with the support staff.
BR,
ThemeBurn team
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