I create a category and 2nd level category. When I’m trying to create a 3rd level category, I cannot find the 2nd level category as the parents. Please advice.
Thanks
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Hi,
Have you enabled any theme cache? It is recommended to disable all theme cache (especially database one), when you are building your category structure.
- Disable all theme cache
- Clear theme cache
- Manually clear the contents of system/storage/cache/
Hope this will help you.
BR,
ThemeBurn team
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I tried all the 3 sugestions you gave and it didn’t work.
Finally I found what is the problem.
Somehow there is a problem in the auto complete
My category structure is
Children’s Party > Girl > Princess Party!
So when I’m creating Princess Party! Category, if i type children, the auto complete only shows Children’s Party, but not Children’s Party > Girl.
If I type girl, then the auto complete shows Children’s Party > Girl in the list.
But this is not the behavior of other categories I created. So I’m still confused what makes the autocomplete behave this way for this category but behave the other way for the other category.
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Hi,
Now we fully understand what is going on and here is the explanation:
The autocomplete matches only the category and not parents, e.g. in Category > Subcategory > Sub subcategory, only the Sub subcategory is searched from the autocomplete.
BR,
ThemeBurn team
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