Issue with GET A SHIPPING ESTIMATE in Shopping Cart with TNT Express Extension

ThemeBurn SupportForumsOpenCart ThemesShoppica 2 OpenCart ThemeIssue with GET A SHIPPING ESTIMATE in Shopping Cart with TNT Express Extension

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I use TNT Express Extension and Shoppica 2.

There is an issue to GET A SHIPPING ESTIMATE in Shopping Cart.

After selecting Country, Region/State from pull down list and entering the Post Code, the click the Get Quotes button under GET A SHIPPING ESTIMATE in Shopping Cart, It returns with a message as below:

“TNT Express
The Receiver/Destination Suburb and Postcode (xxxx) are invalid. Please check your details and try again.”

I believe that the cause is, the Suburb/City field is missing. because TNT Express Extension needs to check if Suburb/City matches with Post Code. Since there is no Suburb/City data available for input at GET A SHIPPING ESTIMATE in Shopping Cart, therefor it can not output the result.

TNT Express Extension works perfectly when Checkout. Because Suburb/City data are available.

Suggestion: To have the Suburb/City field at GET A SHIPPING ESTIMATE in Shopping Cart and make it as Required Filed.

Hope this issue can be resolved ASAP.

Thanks in advance.

Here is the url: http://adidisplays.com.au/trade/

October 28, 2014 at 3:16 pm #33773

Hi,

Do you have any products that can be added to cart and checkout? We will need to test the process.

BR,
ThemeBurn team

October 29, 2014 at 3:00 pm #33841

Hi Support,

Thanks for your quick reply.

I have enabled Guest Checkout for the store. You can do the test now.

You can use any product for the testing. Or use this as I have just done a
testing:
http://adidisplays.com.au/trade/index.php?route=product/product&path=73_141
_85&product_id=242

Thanks again!

October 30, 2014 at 4:28 am #33857

Hi,

Can you attach the vQmod xml file of the extension (in a zip archive)?

BR,
ThemeBurn team

October 30, 2014 at 9:25 am #33858

Extension zip file attached.

October 30, 2014 at 11:28 am #33863

Hi TB Support,

Any news since I uploaded extension file as you requested?

Thanks.

November 6, 2014 at 5:14 am #34059
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November 6, 2014 at 12:29 pm #34073

Hi TB Support,

Thanks for your help to modify the cart.tpl template.

I have change the cart.tpl. I am getting the message in the City field: Notice: Undefined variable: city in /home/displays/public_html/trade/catalog/view/theme/shoppica2/template/checkout/cart.tpl on line 211

It still doesn’t work.

I have uploaded the cart.plt

Can you help me further please?

November 6, 2014 at 3:23 pm #34082

Hi,

Have you made all other modifications from the installation guide?

If you have, you may need to contact the extension developer, as this error is not related with Shoppica in any way.

BR,
ThemeBurn team

November 6, 2014 at 3:31 pm #34083

Hi TB Support,

Sorry, I didn’t modify the File: catalog/controller/checkout/cart.php before getting the message in my last post.

Now have modified File: catalog/controller/checkout/cart.php
That message is no longer there.
After entered the data in the City and click the Get Quotes button. I am getting this message: Please enter a city!

Could you please check if this is related to Shoppica?

Thanks again!

November 6, 2014 at 4:08 pm #34084
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November 7, 2014 at 11:29 am #34090

Hi TB Support,

YES! It is working!

I must missed that step 2 somehow.

Thank you so much!

November 8, 2014 at 5:26 am #34117

Glad everything is arranged now :)

BR,
ThemeBurn team

November 9, 2014 at 5:06 pm #34167
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