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ThemeBurn Support › Forums › OpenCart Themes › Shoppica 2 OpenCart Theme › Issue with State/Region Shoppica2 in IE 11
This topic has been marked as resolved.
This issue has previously been marked as resolved in another thread, but apparently it is not (again): A new customer contacted me today claiming that she could not register, because the state/region dropdown menu in the registration form does not let her perform a selection. Also interesting to note: The problem occurs in Internet Explorer 11, but not in Mozilla Firefox. I am using OC 1.5.5.1 and Shoppica2. Any idea how to solve the problem? BR, |
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October 22, 2014 at 6:28 pm #33534
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Hello Ray, We will need to take a look at your website, as we could not located this problem when testing locally. Maybe it is something with your configuration. You can use hidepost to share private information with the support staff. Best, |
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October 28, 2014 at 4:15 pm #33783
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Hi, I checked our site again, and the problem disappeared. I have no idea what caused the problem to disappear, but below a list of tasks I did after posting the last comment and that perhaps unknowingly solved the issue: 1) Changing redirects in the htaccess file (redirecting www-URLs to non-www-URLs). Perhaps this might help others experiencing similar issues with their trouble shooting. BR,
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November 13, 2014 at 7:03 pm #34304
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Hi, Generally, the problem with this field is most likely caused by some javascript error. But what is causing the javascript error, we could not tell without having a look at it If it starts to appear again, please update us in this topic with your store details. BR, |
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November 16, 2014 at 4:00 pm #34428
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