This topic has 3 voices, contains 3 replies, and was last updated by TB Support 4173 days ago.

Issue with State/Region Shoppica2 (works shoppica)

Tagged: IE 11, region, state

This topic has been marked as resolved.

Hi guys I’ve been communicating with support on an old ‘solved’ thread, however I felt we need to start a new one as it’s not solved. We both thought the issue was sorted, however I’ve just had a customer confirm State/Region does not appear on Internet Explorer due when using Shoppica2, but it does appear when I changed the template to Shoppica. Im not sure what version of Internet Explorer they are using, but am waiting to find out. I do believe though, the issue isn’t with Internet Explorer 9	Platypus
November 1, 2012 at 10:50 am #14863
Hi, Can you check your server? It shows a list with all your files and everybody can download all the website. Best, ThemeBurn team	TB Support
November 7, 2012 at 11:09 am #14993
I have the same problem. Some clients have indicated me that on having chosen the country they the region does not load and therefore they cannot complete the record. Only we have this incident with the navigating Internet Explorer, but for tests that I have realized not in the version 9. Have you the possible problem located?	maestroluc
November 12, 2012 at 8:39 pm #15146
Hi, We’ve checked the region/state dropdown with all IE and experience no problems at all. The only way to have it empty is, when it is not yet loaded. Maybe this is the case with your clients? Best, ThemeBurn team	TB Support
November 16, 2012 at 12:12 pm #15245

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