Issues with products losing info + how to get the actual number of products to show on front end?

ThemeBurn SupportForumsWordPress ThemesShoppica WordPress ThemeIssues with products losing info + how to get the actual number of products to show on front end?

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Hello,

I am not sure if anyone else has been having this issue but basically since Shoppica staff fixed a problem on my site with WPEC I have had issues with some products keeping the weight & dimension information. It keeps getting wiped & I am not touching anything :(

2nd thing I would like to know is if it is possible to have the actual stock numbers displayed on the front end so users know exactly how many of each item are in stock?

I am running the latest WP & WPEC.

Thanks,
Danielle

February 20, 2014 at 4:50 am #30674

Hello,

We will try to replicate the problem with Weight and Dimension disappear in our installation and will try to find a solution how to fix it.

About the stock quantity we will check if this is possible to include and will let you know.

Best,
ThemeBurn team

February 20, 2014 at 1:49 pm #30691

Hello,

I just had the issue again on 2 of my products where I had to re-enter the weight, dimensions and other options that you need to click. :(

Danielle

February 24, 2014 at 2:13 am #30714

Hi,

We were not able to find any solution yet. Will let you know when it is done.

Best,
ThemeBurn team

February 25, 2014 at 10:14 am #30754

I just had it happen to 8 of my products again!

What is going on?? This is seriously impeding my business and I don’t even know when it is going to strike!!

Please help!! :(

March 9, 2014 at 4:29 am #30955

Are you using any ignitewoo plugins by chance? Like their gift cert or wishlist plugins?

Just wondering as I have noticed when using their plugins you get conficts. With the gift cert active it will not allow you to save data to a products excerpt section. Not sure about the dimensions but I’ll check and see…

 reboot
March 9, 2014 at 5:28 pm #30957
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