Kiddos after update

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Hello

i love your theme, and now , i made upgrade from Opencart 2 on version 3. But I have two problem after update

I. some product on our eshop, (for example https://www.edokodo.cz/tricko-ruske-vdv-kratky-rukav ) i cannot give to cart. No error, nothing.

II. and if i have product in cart, i cannot make checkout, registration isnt possible. I can use only registration here: https://www.edokodo.cz/account/register. but register from https://www.edokodo.cz/checkout/checkout doesnt work :(

in log i found this errors:
2018-07-31 13:17:27 – PHP Notice: Undefined index: menu_banner_width in /data/web/virtuals/183311/virtual/www/catalog/view/theme/BurnEngine/template/tb/menu/menu_banner.tpl on line 35
2018-07-31 13:17:27 – PHP Notice: Undefined index: menu_banner_height in /data/web/virtuals/183311/virtual/www/catalog/view/theme/BurnEngine/template/tb/menu/menu_banner.tpl on line 36
2018-07-31 13:17:27 – PHP Notice: Undefined index: menu_banner_width in /data/web/virtuals/183311/virtual/www/catalog/view/theme/BurnEngine/template/tb/menu/menu_banner.tpl on line 35
2018-07-31 13:17:27 – PHP Notice: Undefined index: menu_banner_height in /data/web/virtuals/183311/virtual/www/catalog/view/theme/BurnEngine/template/tb/menu/menu_banner.tpl on line 36

Thank you so much for your help

Vaclav

  • This reply was modified 82 days ago by  vaclavtichy. Reason: Login date
July 31, 2018 at 5:15 pm #65011

Hi Vaclav,

We’ll start from back to front:

1) Your menu problem should be now gone after re-saving the Main Categories menu set.

2 & 3) Do you have something that caches your website? A module or modification? Even after we’ve switched to the default theme, we need to refresh the browser a couple of times so that the actual content (cart and / or checkout) appears:

http://nimb.ws/1eSqYI

BR,
ThemeBurn team

August 1, 2018 at 10:16 am #65013

Hi

thank you for response. its is weird, because we don’t use cachce module, and cache in administration is off.

Maybe some settings in BurnEngine Control Panel – Page load and compatibility?

Thank you

vaclav

August 1, 2018 at 10:33 am #65017

hello

i have new error :
Warning!
You see this message because BurnEngine is not properly installed.

This problem is usually caused when BurnEngine module is not installed. Please, go to admin panel, enter Extensions -> Modules, find ‘BurnEngine CP’ and click ‘install’.

For more information about theme installation, please read carefully BurnEngine Documentation.

If you think you’ve made everything according to the installation instructions and this message continues to appear, please contact ThemeBurn support team.

August 1, 2018 at 7:44 pm #65025

Hi Vaclav,

Have you taken any further steps? We’ve checked your website again and now the “caching” problem is gone. We are not able to properly add products to cart and checkout without any issues.

Can you please update us?

BR,
ThemeBurn team

August 11, 2018 at 11:59 am #65112
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