Layer Slider Not Working (URGENT!)

ThemeBurn SupportForumsWordPress ThemesShoppica WordPress ThemeLayer Slider Not Working (URGENT!)

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Hello,

I purchased the Shoppica WooCommerce theme for WordPress last January and now the built-in Layer Slider plugin is acting very strange and is barely working. I decided that I wanted to make a slight change to a slide that I had displaying on my website’s homepage. But after hitting the “Save” button, I was sent to a blank page. When I went back to the website, I noticed that my slide was gone from the homepage and from the layer slider directory. All of my work has been somehow completely wiped out. I tried to go back and create a new slide, but most of the buttons and commands are completely unresponsive. I can’t even click on the sublayers to edit or change anything. Anything that can be clicked on just takes me to another blank page that only deletes my work.

Is there any thing that needs to be done with Shoppica itself? Is it possible to re-install the Layer Slider plugin without having to pay for it separately? I need your help as soon as possible! I use this website for my business and this is an extremely busy season for me, so I need this website to look decent to attract customers.

I appreciate any help on this issue!

Thank you,

December 28, 2014 at 3:20 am #36061

Is anyone able to help me?

January 2, 2015 at 9:04 pm #36213

Hi,

We will need the website url and admin access, so we can check.

You can use hidepost to share private information with the support staff.

With coming Shoppica 2.0 Layer slider plugin will be stand-alone plugin.

Best,
ThemeBurn team

January 5, 2015 at 10:54 am #36304
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