Live Chat On Site

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Hello
Can i add a live chat on my temple
if yes then pls suggest how

January 17, 2017 at 6:57 pm #55540

Hi,

We would recommend the https://www.tawk.to/ chat:

https://www.opencart.com/index.php?route=marketplace/extension/info&extension_id=16209

The module integrates fine with BurnEngine. You only need to follow the guide to import third party modules to Page Builder and insert the module to the footer.

http://docs.themeburn.com/burnengine/content-blocks/opencart/
http://i.imgur.com/HKreyg5.jpg

BR,
ThemeBurn team

January 20, 2017 at 10:15 am #55637

Hi

I try to use tawk.to

I installed module block to my footer layout.

But this module can not run properly, whats wrong or step I missed?

This is my error when I check on my website:

exception ‘Exception’ with message ‘Error: Could not call /module!’ in /home/glodoksh/public_html/store/vqmod/vqcache/vq2-system_storage_modification_system_engine_action.php:45 Stack trace: #0 /home/glodoksh/public_html/store/system/vendor/BurnEngine/library/Extension.php(312): Action->execute(Object(Registry), Array) #1 /home/glodoksh/public_html/store/system/vendor/BurnEngine/library/DataBag.php(38): TB_Extension->loadController(‘module/tawkto’, Array) #2 /home/glodoksh/public_html/store/system/vendor/BurnEngine/widget/OpenCartWidget.php(56): TB_DataBag->__call(‘loadController’, Array) #3 /home/glodoksh/public_html/store/system/vendor/BurnEngine/widget/OpenCartWidget.php(56): TB_ViewDataBag->loadController(‘module/tawkto’, Array) #4 /home/glodoksh/public_html/store/system/vendor/BurnEngine/catalog/plugin/LayoutBuilderPlugin.php(275): Theme_OpenCartWidget->render() #5 /home/glodoksh/public_html/store/system/vendor/BurnEngine/catalog/plugin/LayoutBuilderPlugin.php(227): Theme_Catalog_LayoutBuilderPlugin->initAreas(Object(TB_ViewDataBag)) #6 /home/glodoksh/public_html/store/system/vendor/BurnEngine/catalog/plugin/LayoutBuilderPlugin.php(99): Theme_Catalog_LayoutBuilderPlugin->buildAreaSettings(Array, Array) #7 /home/glodoksh/public_html/store/system/vendor/BurnEngine/library/ExtensionPluginBootstrap.php(113): Theme_Catalog_LayoutBuilderPlugin->execute(Object(TB_ViewDataBag), Object(Request)) #8 /home/glodoksh/public_html/store/system/vendor/BurnEngine/library/ExtensionPlugin.php(65): TB_ExtensionPluginBootstrap->bootstrap(‘layout_builder’) #9 /home/glodoksh/public_html/store/system/vendor/BurnEngine/catalog/plugin/ProductPlugin.php(18): TB_ExtensionPlugin->bootstrap(‘layout_builder’) #10 /home/glodoksh/public_html/store/system/vendor/BurnEngine/library/ExtensionPluginBootstrap.php(113): Theme_Catalog_ProductPlugin->execute(Object(TB_ViewDataBag), Object(Request)) #11 /home/glodoksh/public_html/store/system/vendor/BurnEngine/library/ExtensionPluginBootstrap.php(147): TB_ExtensionPluginBootstrap->bootstrap(‘Product’) #12 /home/glodoksh/public_html/store/system/vendor/BurnEngine/catalog/ThemeCatalogExtension.php(125): TB_ExtensionPluginBootstrap->bootstrapAll() #13 /home/glodoksh/public_html/store/system/vendor/BurnEngine/library/vendor/sfEventDispatcher.php(76): Theme_Catalog_Extension->afterRouting(Object(sfEvent)) #14 /home/glodoksh/public_html/store/system/vendor/BurnEngine/library/CatalogDispatcher.php(116): sfEventDispatcher->notify(Object(sfEvent)) #15 /home/glodoksh/public_html/store/system/vendor/BurnEngine/library/CatalogDispatcher.php(43): TB_CatalogDispatcher->doRouting(Object(sfEventDispatcher), Object(Request), Object(TB_ViewDataBag)) #16 /home/glodoksh/public_html/store/system/vendor/BurnEngine/catalog/boot.php(58): TB_CatalogDispatcher->dispatch() #17 /home/glodoksh/public_html/store/catalog/controller/common/BurnEngine.php(70): TB_Boot::dispatchRequest(Object(TB_Engine)) #18 /home/glodoksh/public_html/store/catalog/controller/common/BurnEngine.php(12): ControllerCommonBurnEngine->index() #19 [internal function]: ControllerCommonBurnEngine->onGetEventsAfter(‘extension/event…’, Array, Array) #20 /home/glodoksh/public_html/store/vqmod/vqcache/vq2-system_storage_modification_system_engine_action.php(51): call_user_func_array(Array, Array) #21 /home/glodoksh/public_html/store/vqmod/vqcache/vq2-system_storage_modification_system_engine_event.php(36): Action->execute(Object(Registry), Array) #22 /home/glodoksh/public_html/store/vqmod/vqcache/vq2-system_storage_modification_system_engine_loader.php(209): Event->trigger(‘model/extension…’, Array) #23 [internal function]: Loader->{closure}(Array, Array) #24 /home/glodoksh/public_html/store/system/engine/proxy.php(25): call_user_func_array(Object(Closure), Array) #25 /home/glodoksh/public_html/store/catalog/controller/startup/event.php(7): Proxy->__call(‘getEvents’, Array) #26 /home/glodoksh/public_html/store/catalog/controller/startup/event.php(7): Proxy->getEvents() #27 [internal function]: ControllerStartupEvent->index() #28 /home/glodoksh/public_html/store/vqmod/vqcache/vq2-system_storage_modification_system_engine_action.php(51): call_user_func_array(Array, Array) #29 /home/glodoksh/public_html/store/system/storage/modification/system/engine/front.php(37): Action->execute(Object(Registry)) #30 /home/glodoksh/public_html/store/system/storage/modification/system/engine/front.php(19): Front->execute(Object(Action)) #31 /home/glodoksh/public_html/store/system/framework.php(103): Front->dispatch(Object(Action), Object(Action)) #32 /home/glodoksh/public_html/store/vqmod/vqcache/vq2-system_startup.php(124): require_once(‘/home/glodoksh/…’) #33 /home/glodoksh/public_html/store/index.php(25): start(‘catalog’) #34 {main}

July 19, 2017 at 9:12 am #60492

@josephwsa

Have you tried if this problem exists when using the default theme? The first part of the error does not seem to be a theme related one.

We could take a look, but we will need admin and ftp access.

You can use hidepost to share private information with the support staff.

BR,
ThemeBurn team

July 20, 2017 at 11:05 am #60496
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