This topic has 2 voices, contains 7 replies, and was last updated by  TB Support 2703 days ago.

Live search

ThemeBurn Support › Forums › OpenCart Themes › Technopolis OpenCart Theme › Live search

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Hi,
Live search doesn’t return the results that should.
For example, if you type “samsung s6″ it doesn’t show anything, but if you hit enter, it shows products related to “samsung s6″.

To access my site

Regards,
Josip
 wizstore
November 20, 2016 at 3:31 pm #53367

Hi Josip,

We cannot confirm this problem locally. We’ve created a product with the same name, but it appears fine. We will need ftp so we can check the issue on your server.

You can use hidepost to share private information with the support staff.

BR,
ThemeBurn team
 TB Support
November 21, 2016 at 1:13 pm #53452

To access site …

Regards,
Josip
 wizstore
November 21, 2016 at 3:46 pm #53457

You have an invalid image, which breaks the opencart’s image resizing functionality, thus preventing the live search from working (it cannot get the image). The problematic image is http://www.wiz.hr/image/catalog/smit/160614154521MG3156.JPG

We added temporary ‘error suppression’ on invalid images, so your live search works now, but you better remove or replace this image.

Regards,
ThemeBurn team
 TB Support
November 21, 2016 at 4:12 pm #53458

Ok, thank you, this is solved.
There is one more thing about live search; sometimes when I go to my site live search isn’t active. At the same time banners in the Intro area in the Home page doesn’t work as they should (Line 3, Show on hover, text is always displayed, it doesn’t hide when you move the mouse outside the banner).

Thank you,

Best regards,
Josip
 wizstore
November 22, 2016 at 9:05 am #53493

Hello Josip,

1) Live search is based on JS and AJAX requests. Server lags or overall website loading performance may influence initialization times.

2) Banner content that is visible only on hover, is always visible for touch devices. Maybe your device has a touchscreen?

BR,
ThemeBurn team
 TB Support
November 24, 2016 at 10:15 am #53588

1) OK
2) I’m not talking about mobile devices. Somehow not working live search and displaying text of hover content is linked

Regards,
Josip
 wizstore
November 27, 2016 at 3:36 pm #53697

Hi Josip,

Unfortunately, we cannot confirm this problem neither locally, nor on your website. Furthermore, we can’t think of any connection between search the banner block, since banner hover state is a pure CSS solution. If you can find the exact steps to get this problem, we might be able to solve it.

BR,
ThemeBurn team
 TB Support
November 30, 2016 at 11:32 pm #53863
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