Live search doesn’t show images (despite them being ON), doesn’t hide search hints (despite them being OFF).
SEO plugin can’t generate product URLs (stuck on loading).
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Hi,
Can you share an up to date access (admin and ftp)?
Thanks,
ThemeBurn team
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I also have problem with Ajax Quick Checkout. I used your pavilion compatibility files (I transferred it to BurnEngine subfolders), but it still doesn’t work. I will be glad if you can check it.
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I still have problems with Live Search after installing official BE 1.0.6. Images doesn’t show in hints and “show search hint” option can’t be disabled.
Also every new FireSlider doesn’t show any layers and additional customization (f.eg. changing max height doesn’t change a thing). I tried to clear cache but it gives no positive results in this regard.
It looks like some kind of settings customization problem affecting whole theme, but I can’t figure out what’s the reason.
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Hi,
1) Now we see that your products doesn’t have images. This is the reason live search does not show any. Show/hide images option works fine.
2) Will check the “show hints” option.
3) About Fire Slider, we’ve checked the sliders you have created and we see the layers are showing fine.
http://i.imgur.com/IjJG56s.jpg
BR,
ThemeBurn team
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I enabled on my site only products with images. Products without images are disabled and doesn’t show in search results at all. I remember in BETA 6 or 7 pictures in search hints worked fine, this is why I ask about this functionality.
As for the Fire Slider problem – old firesliders looks and works great. It’s when I try to make new ones – the layers don’t work. See here:
and on attached image:
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This reply was modified 2892 days ago by PiotrCB.
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OK, so I managed to determine that the problem is not with fire sliders per se but with one of subsites (one of shops in multishop). The layers in particular FS work in one of the shops, when the fire slider is loaded there on the main page, but when you load it to the other shop (in my case it’s ) the dynamic layers (no matter which saved fireslider you will use) won’t show up.
My question is – what settings can cause such a behavior? Or maybe there’s some workaround that can prevent such a behavior?
Cheers,
Piotr
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For your convenience I had put the same Fire Slider in every front page of my multistore. In some of the stores additional layers shows up, in some they don’t (I mind you it’s the same fire slider I load). What can cause such a behavior and what may be the problem?
Cheers,
Piotr
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OK guys, I just realised my support had expired. I bought 6 more month on Themeforest. I hope you will look at my problems now
Thanks in advance,
Piotr
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Hi Piotr,
Sliders (but not only) were not working because of missing resources. The problem is caused by the uncommon multi-store setup (in subfolders).
Luckily, we’ve managed to create a fast workaround. You need to add this line in your .htaccess for each of the multi-stores:
RewriteRule ^system/vendor/BurnEngine/([^?]*) /system/vendor/BurnEngine/$1 [L,QSA]
BR,
ThemeBurn team
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Thanks, thanks, thanks!
What about Live Search missing images? As I wrote before, the only active products on my site are one with images (products without images are disabled). The images are missing from the search results popup despite this function being activated in admin.
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