This topic has 2 voices, contains 22 replies, and was last updated by TB Support 2944 days ago.

Missing tag ?

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Thank you very much, i try now to install your theme on production website.	Myskin67
March 18, 2016 at 6:06 pm #45634
You have probably changed other file because I installed the theme on the production site, I disabled the original xml for fancy product and I added your xml and fnt_product_design.tpl file. And there is an error message : Sorry! But the product designer is not adapted for your device. Please use a device with a larger screen!	Myskin67
March 18, 2016 at 10:56 pm #45635
Unfortunately, for the moment the customizer does not load when Defer JS (inline and external) is ON. You should keep it disabled, until we provide a fix. BR, ThemeBurn team	TB Support
March 20, 2016 at 12:38 pm #45649
Hi there, I installed the theme on a copy of my opencart in production, everything seems to work but there are still two problems. 1) I can not access: system / settings 2) when adding the product to cart it is no popup, I know you have corrected this problem but what have you changed file for it? thank you	Myskin67
March 22, 2016 at 11:02 pm #45755
Hi, We recommend you to copy all vqmod xml files from the test installation and the `catalog/view/theme/BurnEngine/template/product/fnt_product_design.tpl` template. These are all the changes we’ve made. If you still expericen any problems, please share ftp and admin details for the new website and we will check. P.S. Be aware that supporting third party extensions is not part of the official support we provide. Although we always try to be most helpful and try not to leave any problem unresolved, we cannot fit in the 2 business days timeframe. Hope you understand. BR, ThemeBurn team	TB Support
March 25, 2016 at 11:03 pm #45822
Hi, yes I understand very well, but I have copied all the files specified and the two problems remain. Here the access: thank you This reply was modified 2947 days ago by Myskin67. This reply was modified 2947 days ago by Myskin67.	Myskin67
March 26, 2016 at 2:00 am #45828
Resolved !	Myskin67
March 26, 2016 at 9:57 am #45832
Closing the topic for now. If you have any related problems, please write here again. BR, ThemeBurn team	TB Support
March 28, 2016 at 4:45 pm #45870

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