This topic has 2 voices, contains 5 replies, and was last updated by TB Support 2527 days ago.

Mobile website cut off the New Product Carousel picture

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When I tested on mobile, the product picture on the homepage, under new product carousel is cut off. Please advice. Screenshot attached. Device is Redmi Note 4. Another test run on mobiletest.me, with device iphone 5, the picture also not adjusted properly.	macmillank
April 30, 2017 at 12:34 pm #58665
Hi, Can you try to update to the latest theme version? We’ve updated the carousel extension. BR, ThemeBurn team	TB Support
May 2, 2017 at 12:07 am #58695
I have updated the theme to the latest one but it is having the same problem. Only occur on What’s new because of the frame surrounding the What’s New area. Please advice. Thanks	macmillank
May 16, 2017 at 9:04 am #59075
Hi, We’ve checked the website again and it seems OK: http://i.imgur.com/QMnBhNp.png Generally online services for cross device testing are not accurate. The only one (we are aware of) that uses real devices is BrowserStack. Another legit ways is to use Chrome developer tools. BR, ThemeBurn team	TB Support
May 21, 2017 at 5:26 pm #59218
Of course it looks fine now, I hired a developer to fix it for me since you didn’t reply for a while. I test it on online service only to show you the screenshot (2nd pic) on other device coz I only have 1 phone, want to check how it is look on other phone. It was also not working on my mobile phone which is the 1st pic. Only after CSS fix by my developer, then it looks fine now.	macmillank
May 21, 2017 at 6:35 pm #59220
Hi, Can you please share the fix? We’ve never experienced this problem locally. Thanks, ThemeBurn team	TB Support
May 25, 2017 at 12:22 pm #59330

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