This topic has 4 voices, contains 5 replies, and was last updated by  TB Support 2761 days ago.

Open Cart 2.3.0.2 > “BurnEngine has not booted”

ThemeBurn Support › Forums › OpenCart Themes › BurnEngine › Open Cart 2.3.0.2 > “BurnEngine has not booted”

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I have a clean install of Opencart version 2.3.0.2 (no customizations). I installed Shoppica – Premium Opencart Theme for Opencart v2.X following instructions and I get error message “BurnEngine has not booted. This can be a result of an improper installation or an event deletion from a third party plugin.”

I tried uninstalling the theme (and module) and re-installing them with no success. Please provide assistance. To access my site you need info below. Please indicate what the problem was once resolved. Thanks.

****This has been resolved now. I read that Opencart version 2.3.X is not supported yet so I reverted back to version 2.2.x******
 mills21
August 8, 2016 at 5:11 am #50125

Hi,

We are working on a compatibility update, which should be available within a week or two.

BR,
ThemeBurn team
 TB Support
August 10, 2016 at 6:23 pm #50187

hi,
where can I download compatibility update?
 fabri_gia
September 27, 2016 at 12:23 pm #51480

Hello,

You can download latest version where you buyed it. Just login and download latest version.
 onejak
September 27, 2016 at 3:34 pm #51483

I downloaded it yesterday…and the guide is different from the template
 fabri_gia
September 27, 2016 at 4:31 pm #51485

Hi,

This is the up do date installation guide:

http://docs.themeburn.com/burnengine/installation/opencart-2-x/

If you have any problems with the installation, we can take a look. We will need admin and ftp access.

You can use hidepost to share private information with the support staff.

BR,
ThemeBurn team
 TB Support
September 27, 2016 at 5:57 pm #51489
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