I have a clean install of Opencart version 2.3.0.2 (no customizations). I installed Shoppica – Premium Opencart Theme for Opencart v2.X following instructions and I get error message “BurnEngine has not booted. This can be a result of an improper installation or an event deletion from a third party plugin.”
I tried uninstalling the theme (and module) and re-installing them with no success. Please provide assistance. To access my site you need info below. Please indicate what the problem was once resolved. Thanks.
****This has been resolved now. I read that Opencart version 2.3.X is not supported yet so I reverted back to version 2.2.x******
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Hi,
We are working on a compatibility update, which should be available within a week or two.
BR,
ThemeBurn team
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hi,
where can I download compatibility update?
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Hello,
You can download latest version where you buyed it. Just login and download latest version.
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I downloaded it yesterday…and the guide is different from the template
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Hi,
This is the up do date installation guide:
http://docs.themeburn.com/burnengine/installation/opencart-2-x/
If you have any problems with the installation, we can take a look. We will need admin and ftp access.
You can use hidepost to share private information with the support staff.
BR,
ThemeBurn team
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