This topic has 2 voices, contains 23 replies, and was last updated by  TB Support 2602 days ago.

Pavilion Theme Install issues OC 2.0.0.0

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ThemeBurn Support › Forums › OpenCart Themes › BurnEngine › Pavilion Theme Install issues OC 2.0.0.0

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Hi Guys

Just installed the theme, copied the files across to my root folder.
Once I had done this when selecting Modules in OpenCart I got ‘Page not found’
I then replaced the admin\controller\extension\module\modules.php
with the one that came with the OpenCart installation and i now have the page back
but I cannot find the Pavilion theme to activate it any thoughts?

Cheers
Dan
 kiwifolk
September 21, 2016 at 11:12 am #51185

Hello Dan,

OpenCart 2.0.0.0 is a very buggy version with lots of issues and is not officially supported. You will need to update to at least OC 2.0.3.1. Is there any reason you use this version?

BR,
ThemeBurn team
 TB Support
September 22, 2016 at 4:40 pm #51270

Hey thanks for the reply, I have started again and installed 2.0.3.1
and now I get the error in the image attached.
 kiwifolk
September 26, 2016 at 7:21 am #51415

Hi,

Have you gone through step 2 from the installation tutorial:

http://docs.themeburn.com/burnengine/installation/opencart-2-x/

If this is not your case, we will need admin and ftp access, so we can check.

You can use hidepost to share private information with the support staff.

BR,
ThemeBurn team
 TB Support
September 26, 2016 at 11:33 pm #51462

Thanks for the reply.
I have managed to get Theme Burn installed but now have this error?

  • This reply was modified 2762 days ago by  kiwifolk.
  • This reply was modified 2761 days ago by  kiwifolk.
 kiwifolk
September 27, 2016 at 8:27 am #51473

Hi,

You haven’t posted any errors (or you have removed them) with your last reply. Is everything OK now?

BR,
ThemeBurn team
 TB Support
September 27, 2016 at 10:05 pm #51512

Sorry it wont let me upload a photo, I didn’t realise it hadn’t loaded.

Please follow the link to see the screenshot. Thanks
 kiwifolk
September 28, 2016 at 7:11 am #51528

Hi,

We will need the website url, admin and ftp access, so we can check.

You can use hidepost to share private information with the support staff.

BR,
ThemeBurn team
 TB Support
October 1, 2016 at 1:20 am #51625

No worries

 kiwifolk
October 2, 2016 at 9:12 pm #51648

Can you please share your website URL and FTP credentials as well ?
 TB Support
October 4, 2016 at 1:30 pm #51742
 kiwifolk
October 4, 2016 at 9:22 pm #51749

Hi Dan,

We’ve logged using the credentials you have provided, but the account is locked in an empty server folder. We can’t do nothing from there. Can you please check?

BR,
ThemeBurn team
 TB Support
October 10, 2016 at 12:26 am #51897

apologies I have corrected this, it was set to an incorrect directory. I have now fixed this for you.
 kiwifolk
October 10, 2016 at 2:08 am #51921

Hi,

sorry for the delay, but we have wrongly assumed that there is an issue with the theme. Actually there is an issue with your opencart installation which is not connected with the theme. Just try to the OpenCart Admin -> System -> Settings menu and do a save. It throws a plethora of errors.

You may have to install OpenCart anew. Make sure you have a working OpenCart installation and then apply Pavilion.

Regards,
ThemeBurn team
 TB Support
October 14, 2016 at 5:33 pm #52128

Hi team

Could you please install OpenCart as well?
I have tried many times to get this to work and Opencart seems to
work perfectly until I install pavilion, I am currently stuck..
 kiwifolk
October 18, 2016 at 8:21 am #52245
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