This topic has 2 voices, contains 26 replies, and was last updated by  TB Support 2734 days ago.

Pavilion theme not available

ThemeBurn Support › Forums › OpenCart Themes › BurnEngine › Pavilion theme not available

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Hi ThemeBurn,

I just purchased the pavilion theme. Already upload all the as per documents as per attached. Unfortunately I could’t see it on module area. My Opencart version is 2.0.

I already checked all the files uploaded on each folder. Please help

Thank you

Amieshar
 amieshar
September 18, 2016 at 3:22 am #51043

Hi Amieshar,

There is a folder named Additional in the theme package. You will find a modification that you need to install from Admin > Extensions > Installer.

BR,
ThemeBurn team
 TB Support
September 18, 2016 at 9:20 am #51047

Hi ThemeBurn,

I don’t see any file named as “Additional” . Can you specify clearly which folder?
Please refer my attachment photo about the all the files I download.

One more thing, what is latest version of opencart software that we can use with theme?

Wait for your reply

BR,
Amieshar
 amieshar
September 18, 2016 at 2:36 pm #51050

Hi Amieshar,

Unfortunately you are right – we will need to update the theme archive to add this missing modification. Luckily, there is another way to get the things working on OC 2.0.

Browse your store installation, find the admin\controller\extension\module\ folder and remove it (together with folder contents).

BR,
ThemeBurn team
 TB Support
September 20, 2016 at 1:03 am #51117

Hi ThemeBurn,
I don’t get what you means. Please refer my screenshot on which folder need to be deleted for
that. One more thing please help to update your archived files so that just in case I need to download all over again. Please help to settle this once for all. I help so many things to look after this.

BR,
Amieshar
 amieshar
September 20, 2016 at 3:39 am #51130

Hi Amieshar,

We don’t see the folder that needs to be deleted, so maybe the problem lies somewhere else. In that case we will need the website url, admin and ftp access, so we can check.

You can use hidepost to share private information with the support staff.

P.S. We are preparing a theme update that will provide many fixes for problems that were reported here in the support forums.

BR,
ThemeBurn team
 TB Support
September 20, 2016 at 9:35 am #51141

Hi Amieshar,

We see now that you are using the initial OpenCart 2.0.0.0 version. This is a very buggy release with lots of issues and is not officially supported. You will need to update to at least OC 2.0.3.1. Is there any reason you use this version?

We are sorry for the incovenience, but we’ve saw the exact version just now.

BR,
ThemeBurn team
 TB Support
September 22, 2016 at 4:45 pm #51271

Hi ThemeBurn,
That is why I asked you earlier in my message
on which latest OC version I can use with this theme. But
you are a not answer me anyway. That is why I use this version 2.0.0.0 .

So what now.? You want update my OC version by yourself or I need to do on my own? Then how about installation of the theme? Your answer not really clear on what to do next..

BR,
Amieshar
 amieshar
September 23, 2016 at 2:53 am #51297

Hi Amieshar,

We are sorry it is our mistake indeed. You’ve written 2.0, but we’ve never thought you could install the initial 2.0.0.0 version (it is about 2 years old).

Anyway, we’ve made a new installation for you – we’ve put the latest Opencart – 2.3

Can you please confirm if everything is OK?

BR,
ThemeBurn team
 TB Support
September 23, 2016 at 9:04 am #51298

Hi ThemeBurn.

Please go ahead on installation and let me know once you done..

BR,
Amieshar
 amieshar
September 23, 2016 at 10:14 am #51301

Hi Amieshar,

In our previous post we’ve meant that we’ve already done OpenCart and Pavilion installation. You only need to check, if everything is OK and import sample data (if you want).

BR,
ThemeBurn team
 TB Support
September 23, 2016 at 10:16 am #51302

Hi ThemeBurn,

I failed to import sample data(connection loss during loading). Please help to import it for me.

BR,
Amishar
 amieshar
September 23, 2016 at 1:58 pm #51325

Hi Amishar,

We’ve tried and sample data installed correctly. Can you confirm everything is OK?

BR,
ThemeBurn team
 TB Support
September 24, 2016 at 8:41 pm #51362

Hi ThemeBurn,
I got it. Just wonder why my website take too long to load.
Is it anything I can do to make it fast?

How do i change language from english to my language bahasa Melayu?

Can i set the custom instruction below every product for customer order through whatapps or phone ?

BR,
Amieshar
 amieshar
September 27, 2016 at 2:07 am #51470

Hi Amieshar,

1) Have you tried to play with theme performance settings? There are plenty of optimizations options.

http://i.imgur.com/JxuTJla.png

2) Have you localized OpenCart? More information can be found here:

http://docs.opencart.com/administration/language/

Here is the step by step guide for theme localization:

http://support.themeburn.com/topic/localization-add-new-language-2

3) You can use the built-in Extra Product Fields extension to insert custom information for individual (or group of) products.

http://docs.themeburn.com/burnengine/extensions/extra-product-fields/

BR,
ThemeBurn team
 TB Support
September 27, 2016 at 11:17 pm #51515
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