Paypal not showing on iPhone

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Hi Chaps,

I am sure this is nothing to do with this theme (love it by the way!!) BUT I am pulling my hair out, for some reason the Paypal option does not show on an iPhone when you checkout… I think this is only the case in EU (Holland) but not 100% sure…?

As mentioned dont think it is anything to do with the theme BUT just checking!

Thanks

Rob.

January 12, 2012 at 9:16 pm #5175

Hi Rob,

Does this happen with the default theme? Can we take a look at your website too?

Best,
ThemeBurn team

January 16, 2012 at 12:35 pm #5259

The site is https://www.graceemmerson-online.co.uk/shop/

I havent checked with the default theme – would this mean reverting the theme (losing info already tweaked?) …and as mentioned not sure if this is theme related or not but my client has informed me that someone in Holland tried to purchase some items and the Paypal wasn’t showing the option for Paypal – she was on a iPhone so immediately thought that was the issue but (?)

All works in UK OK so not sure if it is something I have missed or…

January 16, 2012 at 12:42 pm #5260

Hi,

We have tested with iPhone and the Paypal option was there and we’ve been successfully redirected to their page for payment details.

We are also EU based (Bulgaria), but there may be any additional country restrictions, that we do not know. You can ask Paypal just to be sure that this is not the problem.

Best,
ThemeBurn team

January 19, 2012 at 1:15 pm #5366
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