Hi Support,

I am having an issue with a website (www.bollomdirect.co.uk) where there seems to be an error log being created in the plugins directory in the front end and an a different directory in the admin back end, which is making the template useless.

I have had a look at the log but it makes no sense to me as to why it should be playing up? I will be grateful of any support anyone can provide to me please? I have not used any custom modules for this project and should be completely clean install as i have added all the products in by hand.

I have posted what the customer sees on the front end below and also the contents of the error log produced:

Thanks,

EckoSean

[19-Mar-2015 19:40:59 UTC] PHP Fatal error: Class ‘TB_ExtensionPlugin’ not found in /home/oovavoo2/public_html/tb_themes/pavilion/catalog/plugin/RenderSlotPlugin.php on line 4 [19-Mar-2015 20:26:58 UTC] PHP Fatal error: Class ‘TB_ExtensionPlugin’ not found in /home/oovavoo2/public_html/tb_themes/pavilion/catalog/plugin/MaintenancePlugin.php on line 4 [19-Mar-2015 22:41:39 UTC] PHP Fatal error: Class ‘TB_ExtensionPlugin’ not found in /home/oovavoo2/public_html/tb_themes/pavilion/catalog/plugin/LayoutBuilderPlugin.php on line 4 [19-Mar-2015 22:43:57 UTC] PHP Fatal error: Class ‘TB_ExtensionPlugin’ not found in /home/oovavoo2/public_html/tb_themes/pavilion/catalog/plugin/DisableRoutesPlugin.php on line 4 PHP Fatal error: ‘The class cannot be found: Theme_Catalog_error_log’
in /home/oovavoo2/public_html/tb_themes/pavilion/library/ExtensionPluginBootstrap.php:186
Stack trace:
#0 tb_themes/pavilion/library/ExtensionPluginBootstrap.php(132): TB_ExtensionPluginBootstrap->loadPlugins()
#1 tb_themes/pavilion/catalog/ThemeCatalogExtension.php(40): TB_ExtensionPluginBootstrap->configureAll()
#2 tb_themes/pavilion/library/ThemeManager.php(254): Theme_Catalog_Extension->configure()
#3 tb_themes/pavilion/library/CatalogDispatcher.php(47): TB_ThemeManager->boot()
#4 tb_themes/pavilion/catalog/boot.php(48): TB_CatalogDispatcher->dispatch(Array)
#5 catalog/controller/common/tb_themes.php(34): TB_Boot::bootTheme(Object(Registry), Object(Front), ‘pavilion’, 0)
#6 [internal function]: ControllerCommonTbThemes->index(Array)
#7 system/modification/system/engine/action.php(65): call_user_func(Array, Array)
#8 system/modification/system/engine/front.php(42): Action->execute(Object(Registry))
#9 system/modification/system/engine/front.php(37): Front->execute(Object(Action))
#10 system/modification/system/engine/front.php(17): Front->dispatch(Object(Action), Object(Action))
#11 index.php(246): Front->addPreAction(Object(Action))
#12 {main}

CONTENTS FROM ERROR_LOG:

[19-Mar-2015 16:38:01 UTC] PHP Fatal error: Class ‘TB_ExtensionPlugin’ not found in /home//public_html/tb_themes/pavilion/catalog/plugin/ProductPlugin.php on line 4