I bought and installed the theme Organie to opencart 2.2.
Now, I have problem when edit the blocks. When I click on the edit button to edit a block, must to wait 20-25 seconds to load. The same problem happen when click to update settings. The site running on PHP 7.0, I don’t know if it matters.
The second problem is when installed the Blog (Stories) I received this error:
but this table not exist by default in opencart DB. Where is the problem?
I read a lot of topics from BurnEngine with the load time and i tried many solutions, but i not find a good one.
There are no BurnEngine theme file, many other folders and files are not visible either. Can you please check? Another thing that might be the cause – the PHP version. 7.0 is not supported anymore by the PHP dev team and is causing problems on some hosting environments. Can you upgrade to 7.1 or 7.2?
We have some new fixes locally and will upload them once you provide a valid FTP details.
We’ve uploaded a few more fixes and the blog page now works fine. The slowdown in PageBuilder however is still there and we are still examining it. Will provide more information when we find something – please do not revoke the ftp and admin access.
Now the Stories works, but you overwrite the files of the theme (and we already do the same when updated it) and overwrite our extra modifications in the files. Now must to check every modification in backup and put again in every file….
Please let me know when you are done because we are hurry and we can’t wait another week.
We are sorry about overwriting your changes, but you haven’t told us about any theme modifications – that is why we’ve uploaded the entire theme package.
About the Page Builder – unfortunately we were not able to identify the exact cause, but most likely this is something related with the server environment. Until now no one has reported such an issue. Do you have any different hosting where you can check?