Problem with calculation of price and some other stuff…

ThemeBurn SupportForumsOpenCart ThemesBurnEngineProblem with calculation of price and some other stuff…

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Hello Team,

Firstly I want to say that we really enjoy your product and the freedom that provide to create the desired e-commerce site we want to have.

BUT

Its been 1 month and a half since we reported an issue about the wrong calculation of the price when an option is selected and there is still no quick fix about it. We wanted to announce the store like 4+ months ago, but with every update you provide to fix something you broke something else.

We want to suggest you something, after this update is finally here ( We really hope it doesn\’t take another month and a half.) : Can you name a price for us to pay you, so that you can check if everything is working properly and if something is broken to be fixed locally on our end. We are certain that after the update that will include \”hide price if set to 0\” we wont update the theme again, because if something broke, on a working shop, we cannot wait 1+ month for it to be fixed. (We still haven\’t officially announce the site in social medias, dedicated sites and etc.)

PS: We removed the options to test if the problem still occurs. And YES. When you change the quantity of the product the price is again wrongly calculated. The visual bug doesn\’t not apply for the price w/o VAT as you can see on pictures 01 and 02.

Best regards,

Stefan Pavlov

July 21, 2017 at 11:25 am #60529

Hi Stefan,

The latest update is already live and available to download from your ThemeForest account. All fixed bugs (including the one you have submitted) can be seen in both ThemeForest description or here:

http://docs.themeburn.com/burnengine/changelog/

We know it is frustrating to have a frequent update schedule, but you see how complex is Technopolis (BurnEngine). There is no way to have a product with thousand of options without bugs.

About your request to check your website – unfortunately we cannot take this job. We are a small team and at the moment cannot take any freelance jobs. The good thing is that we have not been reported any major bugs in the last month. The most immense change that is in development is the compatibility with OpenCart 3.

Надявам се все пак BurnEngine да остане вашата тема :)

Поздрави,
Светослав

July 24, 2017 at 3:07 pm #60548

Hello Team,

The bug with price calculation is fixed, we are checking the whole site for something that is not working properly, at first look we found 2 things:

1st. Google Map is not loading on Mozilla Firefox browser. Endless loading showing.
2nd. The main menu on Chrome is still loaded at fist with a huge wite space between the menu categories and the brands. Here is a video of it: https://www.youtube.com/watch?v=65LqmCRaBFk

Разбира се, че BurnEngine ще остане нашият избор. Много сме доволни, от продукта. След изчистване на проблемите и официалното обяваване на магазина, ще напишем едно хубаво ревю в ThemeForest – заслужавате си го.

BR,
Stefan Pavlov

July 24, 2017 at 5:34 pm #60552

Hi Stefan,

Both problems are now fixed on your server. We’ve changed the following files:

catalog/view/theme/BurnEngine/javascript/common.js
catalog/view/theme/BurnEngine/template/tb/header.tpl
catalog/view/theme/BurnEngine/template/tb/css/bootstrap/dropdown.css.tpl
system/vendor/BurnEngine/widgets/GoogleMapsWidget.php

All these will be added in the next bugfix release.

BR,
ThemeBurn team

July 28, 2017 at 12:04 pm #60641

Hi Team,

We see that the issues are fixed. Thank you very much for the help!

BR,
Georgi

  • This reply was modified 2457 days ago by  Kanisco.
July 28, 2017 at 12:22 pm #60642

Glad we’ve helped, mate :)

BR,
ThemeBurn team

August 1, 2017 at 5:43 pm #60767
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