Topic: Problem with custom image slideshow

This topic has been marked as resolved.

I have two languages installed, english and spanish. On the custom image slideshow image upload section, the first tab is spanish, when I upload spanish images its all good, but when I change the tabnto english, I place an image and it updates the spanish images (differently names of course). When I select an image for the first position in english, this image will end up positioned on the No.2 spot in the spanish images section… Any ideas why or how to fix this? Thanks. AM	amendezg
November 4, 2011 at 6:27 am #3195
Hi, Is this the latest version of Shoppica? We may need admin and ftp access as well. Best regards, ThemeBurn team	TB Support
November 4, 2011 at 12:12 pm #3218
Shoppica 1.0.11 Opencart 1.5.1 Please provide an email so I can send you guys the access. Thanks. Arturo	amendezg
November 4, 2011 at 3:35 pm #3232
BTW. I tried using: Firefox 7 Chrome 15 Explorer 9 Same result on all browsres. Thnks for your support. AM	amendezg
November 4, 2011 at 4:05 pm #3233
Any news on this?	amendezg
November 5, 2011 at 4:55 pm #3253
Hi. This matter in now URGENT! Did I mention that this is super urgent? Thanks. AM	amendezg
November 8, 2011 at 1:27 am #3325
Why am I being ignored?	amendezg
November 8, 2011 at 7:42 pm #3357
5 Days now. No reply. Guess I’ll call de CC company and deny the charge as fraud. Thanks for nothing.	amendezg
November 9, 2011 at 7:38 pm #3398
Hi, You are not ignored. You just have invoked a very rare and hard to find issue. Your problem is fixed now. It seems that the language order was causing this problem. We changed the Spanish position from 0 to 2 and everything is OK now. Sorry for being that late, but we will quote our support policy: We will try our best to answer any questions you have within 2 business days, but during busy periods this may take longer Best regards, Svetoslav ThemeBurn team	TB Support
November 9, 2011 at 11:13 pm #3406
I have the same issue. Primary language is English secondary is arabic. When I add a slide in Arabic it changes the last slide under english. I apologize in advance, I cannot give you FTP access. Could you please guide me how to fix it? Thanks OC 1.5.1.3 Shoppica 1.10.11 This reply was modified 4520 days ago by budalal.	budalal
December 4, 2011 at 3:37 pm #4151
@budalal Go to Admin -> System -> Localization -> Languages Your language Sort order should start from 1 and go up. If you have 0, you should fix it. Best, ThemeBurn team	TB Support
December 5, 2011 at 10:40 am #4192
Thanks, That is what I have. English = 1 and Arabic = 2. I still have the Same issue. Thanks	budalal
December 5, 2011 at 12:10 pm #4207
Hi, We will need your website address, ftp and admin access, so we could check. Best, ThemeBurn team	TB Support
December 7, 2011 at 11:25 am #4259
OK MAnaged to fix it but it’s weird!! When I set the language order to 1) Arabic 2) English it works!! If it’s the other way around it doesnt!! Thanks anyway	budalal
December 10, 2011 at 7:27 pm #4384
Glad, you’ve managed to solve the problem We will investigate this issue a little bit more to see, if we work round this mistake without order adjustment. Best, ThemeBurn team	TB Support
December 12, 2011 at 5:41 pm #4441