Problems with importing sample data

ThemeBurn SupportForumsOpenCart ThemesPavilion OpenCart ThemeProblems with importing sample data

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Hi Team, I´ve bought your beautyfull template. Installing opencart 1.5.6.4 was without problems and I could install theme too. But I have a problem with importing sample data with content for Demo Store. Loading sign doesn´t stop turning – process is not finishing. On frontend a little bit of content is new but products are missing. Could you please help me out?

http://opencart.die-regensammler.com

Thanks and best regards
Karin

November 5, 2014 at 8:56 pm #34054

Hi!

We could help you, but we need to access your server, because can’t reproduce this issue in our testing environment. We will need admin and ftp access, so we can check.

You can use hidepost to share private information with the support staff.

Also, we will have to re-install the demo data in order to inspect where the problem arises. This means you will loose all of the theme settings you have changed till now.

Is this acceptable for you ?

Regards,
ThemeBurn team

November 7, 2014 at 11:29 am #34091

Hi Team,
thank you for your reply.

But instead I don´t need that sample datas anymore. I could make a Import for the existing shop and could then style my modules with your great template.

Thank you and best Regards
Karin

November 7, 2014 at 11:33 am #34092

We will mark the topic as resolved. If you experience any further problems, do not hesitate to write here or open a new topic.

BR,
ThemeBurn team

November 9, 2014 at 5:04 pm #34166
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