Problems with upgrade

ThemeBurn SupportForumsOpenCart ThemesKiddos OpenCart ThemeProblems with upgrade

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Hi,

I have juts few days. After that your suport wil finish :(

I tried update your theme. All the day but something not good. I’m sure I’ts my mistake but I don’t understand what I do wrong. If I’m updating OC (2.3.0.2.) to on older, 2.2.0.0 version, in admin I see rezult “OpenCart © 2009-2016 All Rights Reserved. Version 2.3.0.2″. That’s good. But in frontend something wrong.

If i instal clear OC 2.3.0.2 in frontend is ok but after I uploading kiddos v.1.1.1 I cant instal burnengine because I cant see that in admin. In server they are uploades. I can see files but not in admin panel.

BR

  • This reply was modified 2768 days ago by  gardenvista.
September 24, 2016 at 8:45 pm #51363

Hi,

You don’t need to update OpenCart at all cost. You can only update the Kiddos theme. To do this, just upload new theme files and run the updater after you refresh the BurnEngine panel.

P.S. Be sure you have an up-to date files and database backup before updating.

BR,
ThemeBurn team

September 30, 2016 at 2:14 am #51566

Hi, TB,

Yes, I’m need upgrade opencart, because in 2.3.0.2 version no problem with image insertion in content.

P. S.

For test I instaled opencart v2.3.0.2 and after I uploaded New kiddos theme+new burnengine. Kiddos fille is in serwer but I can’t install them because in admin I can’t see them. Is newest kiddos is suported with OpenCart v2.3.0.2?

BR

September 30, 2016 at 4:04 pm #51594

Thanks for your answer :)

At this moment I want buy theme Technopolis. There is a lot problems like was in Kiddos?

November 16, 2016 at 2:06 pm #53189

Hi mate :)

All our themes are based on the same framework – BurnEngine. If there is a bug on Kiddos, there will be the same bug on Technopolis, Pavilion, Shoppica etc. These are the bad news. Good news are that when we fix a problem we are fixing it for all our items. This means that the problems you have reported over the time are no longer valid for Technopolis. Unfortunately, there is always a possibility for issues to pop up, since BurnEngine is a very complex foundation with many features. We are developing it for more than 2 years, but can’t test any single variation and server deployment.

BR,
ThemeBurn team

November 17, 2016 at 9:59 am #53243

Thanks,

November 17, 2016 at 10:22 am #53248

And for this buyer is same problem like me when instaling burnengine on Opencart 2.3 version …

November 17, 2016 at 1:47 pm #53252

Closing this topic as “resolved”.

BR,
ThemeBurn team

November 18, 2016 at 6:38 pm #53321
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