This topic has 2 voices, contains 5 replies, and was last updated by TB Support 3112 days ago.

Product options sorting

Tagged: product option

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options within products are not sorted correctly. I already changed the query av.sort_order in the general catalog/model section into av.sort_order ASC. Within the options, all sort_order values are filled. Checked in the database. No effect what so ever, can someone point into the right direction.	oossie
September 22, 2015 at 11:33 am #43225
Hi, Is this problem existing, when using the default theme? BR, ThemeBurn team	TB Support
September 29, 2015 at 4:45 pm #43333
i cannot change to a default theme in a production environment, that will not be the case. already tried to analyze where it goes wrong but i have no clue. sort_order within the options are all filled	oossie
October 7, 2015 at 11:20 am #43387
Hi, Pavilion does alter the product options logic, so this issue should not be theme related. We’ve made some tests and sorting works both locally (under WAMP) and on a production server. Maybe you are using some third party extension / customization that is causing the problem? BR, ThemeBurn team	TB Support
October 12, 2015 at 1:17 pm #43440
as you can see here: http://www.torq.fitness/nl/equipment_accessories/cyclingshoes/vittoria_ikon the sizes are not sorted in the right way. There is no extra extension on that part.	oossie
October 12, 2015 at 6:09 pm #43458
Hi, We have to check your website configuration in this case (will need admin access). You can use hidepost to share private information with the support staff. Best, ThemeBurn team	TB Support
October 12, 2015 at 6:28 pm #43459

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