Hello,
I have a big problem. Product slideshow doesen’t work,doesen’t show on the main page. And the adding the products “page” is a bit strange looking(attachment)… And how can I add this product slideshow to categories and some sub-categories(like in the demo)?
Best regards,
Nejc
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Oh, I forgot: I’m using 1.5.1.3 version od Opencart and 1.5.1.x version od Shopicca.
Best regards,
Nejc
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Hi Nejc,
We will need admin and ftp access, so we could check the issue.
Best,
ThemeBurn team
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Ok,Give me an email adress and I will send you all the info.Thanks
Best regards
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This reply was modified 4519 days ago by krex.
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I have the exact same issue, how was this corrected?
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@krex
Just use hidepost function to share private information with the support team.
Best,
ThemeBurn team
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Ok so there is the info that you’ll need
Thanks
Best regards,
Nejc
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You will need to register in order to post topics and read replies in the ThemeBurn.com support forums!
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Can you send me those files too as i have similar issue.
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Dear TB support,
I can not see which 2 files you wrote. I have uploaded again everything from directory Files to upload for 1.5.1.x and I have uploaded index.php too. And It’s still not working.. :/ Can you upload in for me to my ftp please…
Best regards,
Nejc
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This reply was modified 4516 days ago by krex.
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Hi Nejc,
We have edited the post with the files we missed.
We would try to upload them on your ftp, but we can’t login. Maybe, you have posted wrong access data…
Best,
ThemeBurn team
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Hi,
Can you please try again. I was signed in… I tried to copy thoese 2 files but it still doesen’t work
Best regards,
Nejc
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Sorry, but ftp doesn’t work with us.
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Thats strange, The info are correct! Then you can open it like this:
Best regards,
Nejc
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This reply was modified 4514 days ago by krex.
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This reply was modified 4514 days ago by krex.
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Hi,
We finally managed to fix the issue.
The files that hasn’t been loading were there, but somehow they were renamed to:
.../sModal/sModal.js -> .../smodal/smodal.js
.../sModal/sModal.css -> .../smodal/smodal.css
We don’t know why the files were renamed, maybe the problem has come from your hosting settings.
Anyway, everything is OK now.
Best regards,
ThemeBurn team
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