This topic has 2 voices, contains 3 replies, and was last updated by  TB Support 2454 days ago.

Purchase Code: 732c178f-525d-41d5-ae73-51fd7d556cf2

ThemeBurn Support › Forums › OpenCart Themes › Shoppica OpenCart Theme › Purchase Code: 732c178f-525d-41d5-ae73-51fd7d556cf2

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Dear Developer,

Purchase Code: 732c178f-525d-41d5-ae73-51fd7d556cf2

I have installed so many opencart theme, but there is something wrong with your theme. I install opencart 2.3.X , see below

I follow the guide…easy
http://docs.themeburn.com/burnengine/installation/opencart-2-x/ But it only add BurnEngine and when you activate under Extension..error and disabled. There is something wrong or something is missing..When I activate under settings…
No theme installed..

Please do assist to install and you can see the error. Cpanel and opencart login below.

If we need to pay to install …no issues, we look for another theme as it is very very easy to do..I have done it so many times.

Note: I deleted and install a fresh copy of opencart….Please contact me for the cpanel logins
 shalinishroff
July 26, 2017 at 6:42 am #60570

Hi,

We will need the website url, admin and ftp access, so we can check. Can you share the information again?

You can use hidepost to share private information with the support staff.

BR,
ThemeBurn team
 TB Support
July 26, 2017 at 5:51 pm #60598

Hi,

Thanks for the reply. To access my site you need the access below.

Regards
Shalini
 shalinishroff
July 27, 2017 at 7:11 am #60606

Hi Shalini,

We’ve checked your server and it seems that you haven’t put theme files on the correct place. We’ve uploaded everything for you and theme has installed properly.

BR,
ThemeBurn team
 TB Support
July 28, 2017 at 1:32 pm #60650
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