Related Products and Reviews not working

ThemeBurn SupportForumsOpenCart ThemesShoppica OpenCart ThemeRelated Products and Reviews not working

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Hi Themeburn,

We’re having trouble with the related products and reviews sections not working on our website. They were working fine until quite recently but are now broken. It would be great if you or anyone can help shed some light on this for us.

We use Shoppica 1.5 and Opencart 1.5.1.

My site is http://www.phbethicalbeauty.co.uk.

Thanks & best wishes

Rose

 

October 17, 2014 at 4:58 pm #33469

We’ve turned reviews off but still have the problem with the ‘Related Products’ being broken links. Any advice on what we can do to fix this?
Best wishes
Rose

October 20, 2014 at 11:44 pm #33497

Hi Rose,

We see, you are using some third party extension that maybe breaks the product page.

We will need the website url, admin and ftp access, so we can check.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team

October 26, 2014 at 2:09 pm #33637

Hello Themeburn,

Thanks for getting back to me!

It would be great if you can take a look asap, that would be hugely appreciated.

Very best wishes,
Rose

December 11, 2014 at 6:06 pm #35479

Hi TB Support,

Any thoughts? Sorry to bump but really need to fix this and starting to get very stressed :(

Hope you can help,
Many thanks!
Rose

  • This reply was modified 3413 days ago by  roseyb123.
  • This reply was modified 3413 days ago by  roseyb123.
December 15, 2014 at 5:17 pm #35649

Hi TB, any thoughts?

December 16, 2014 at 6:39 pm #35745

Hi!

Sorry for the late answer.

By broken, you men the images are not displaying, right ? As far as I see, there is some vqmod that’s preventing the images from displaying properly. Did you install custom modifications recently and if yes, could you disable them to see if your problem will be resolved ?

Regards,
ThemeBurn team

December 16, 2014 at 8:22 pm #35750
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