This topic has 2 voices, contains 7 replies, and was last updated by  TB Support WP 3489 days ago.

Review tab is showing before clicking the tab

ThemeBurn Support › Forums › WordPress Themes › Shoppica WordPress Theme › Review tab is showing before clicking the tab

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 igerards
August 8, 2014 at 1:01 pm #32764

Hi,

We will need the website url and admin access, so we can check.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team
 TB Support WP
August 12, 2014 at 9:55 am #32796

Thank you. Let me know!
 igerards
August 13, 2014 at 12:47 pm #32810

Hello,

Which browser do you use?

Because we have checked it with all major browsers and everything is working fine.

Best,
ThemeBurn team
 TB Support WP
August 18, 2014 at 5:01 pm #32842

I noticed that it happens when there’s an image uploaded to product gallery.

http://www.speelgoedzaak.nl/product/super-sand-kasteel/ Here, the review is not placed in a tab but shows directly under the product description

http://www.speelgoedzaak.nl/product/playmobil-4705-voetballer-argentinie/ Here, it works fine because there’s not a product gallery, only a featured image set.
 igerards
September 19, 2014 at 1:31 pm #33199

Hello,

You have sent ftp details instead of WP Admin details.

We think that this is caused by plugin, but we cant check because we need WP Admin details.

Best,
ThemeBurn team
 TB Support WP
September 22, 2014 at 6:17 pm #33220
 igerards
September 22, 2014 at 7:07 pm #33221

Hello,

The problem was you are using old version of shoppica theme there is 1.4.3 version and your version is 1.3.0

Anyway we have fixed the problem for your version too.

Best,
ThemeBurn team
 TB Support WP
September 29, 2014 at 7:42 pm #33297
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