Sample data install

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Hi,

I need some help installing the sample data. I’ve installed the theme but when I install the sample data all I get is a loading screen and spinning wheel. I’ve left it to install for a while but it’s still the same and no sample data installs.

Can anyone help?

Thanks

August 28, 2015 at 2:06 am #42884

Can anyone help?

August 30, 2015 at 10:53 pm #42934

Hi,

We will need the website url, admin and ftp access, so we can check.

You can use hidepost to share private information with the support staff.

Best,
ThemeBurn team

August 31, 2015 at 10:38 am #42946

Hello, to access my site you need….

Thanks for the help!

August 31, 2015 at 5:28 pm #42978

Hello, to access my site you need….

Thanks for the help!

August 31, 2015 at 5:29 pm #42979

Hi,

I just wondered when you’ll get a chance to take a look at the issue? Thanks in advance.

Thanks

September 3, 2015 at 3:25 pm #43001

Is no one going to help? I’ve had this theme for about 2 weeks now and can’t use it. The sample data won’t install. Please help me. Thank you. My password has been updated so here are the new details.

Hello, to access my site you need….

Thanks for the help!

Please help me as soon as possible. Thanks

September 6, 2015 at 2:53 am #43042

Hi,

What we’ve done:

1) Uninstalled Pavilion CP module

2) Install it again

3) Install sample data (existing store)

Sample data installed fine and we’ve experienced no hangouts. If you want different skin, you could follow the same steps.

BR,
ThemeBurn team

September 7, 2015 at 12:43 pm #43068
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