This topic has 2 voices, contains 5 replies, and was last updated by TB Support 2678 days ago.

Saving settings after update v3.1.4 to v3.1.5

This topic has been marked as resolved.

Hi, After upgrade to v3.1.5 my widget filter works, thanks but now I have a little bigger problem. I cannot save my settings on both stores. I try with and without SSL, cleared cache etc but when I save settings it keeps “Savings settings” Current store Huisdierenspeciaalzaak.com (Default) Current theme Shoppica v3.1.5 /installed on 12.11.2016 19:13/ BurnEngine version 1.1.5 OpenCart version 2.3.0.2 vQmod version 2.6.1 HTTP ServerApache/2.2.24 (Unix) mod_hive/5.5 mod_ssl/2.2.24 OpenSSL/1.0.0-fips mod_auth_passthrough/2.1 mod_bwlimited/1.4 mod_fastcgi/2.4.6 mod_fcgid/2.3.6 MySQL server version5.5.31-30.3-log PHP version 5.4.45 PHP memory limit 64 MB PHP Zip extension Yes Do you have any idea or suggestion about this? (sorry placed it also in Shoppica Opencart theme) Grtz Jaap This reply was modified 2686 days ago by beusekomit.	beusekomit
December 12, 2016 at 9:55 pm #54246
Hi, We will need the website admin access, so we can check. You can use hidepost to share private information with the support staff. BR, ThemeBurn team	TB Support
December 14, 2016 at 2:35 am #54289
Hi, When all SSL is active saving in the default theme is possible. But in second, not default, shop on colors saving settings hung. Before sending you the login I active SSL again. Httaccess redirects, SSL settings shop etc I checked and all works again? I really don’t know but I think setup SSL settings wasn’t correct? Thanks for helping, case closed Grtz of a happy ThemeBurn user	beusekomit
December 14, 2016 at 11:41 am #54309
Hi, We’ve got a similar case where the user complained about hanging on his side. However when we’ve checked the same website from our side, there were no problems. Sometimes clearing cookies and browser cache may fix the problem. BR, ThemeBurn team	TB Support
December 16, 2016 at 9:34 am #54405
Hi Theme, Browser or history cache wasn’t the problem in my opinion. I tested on machine never visited the website and on different cleared browsers an in private. I think it must be hosting caching? Of course a flushed everything on the hosting and theme burn cache and made no difference. After 3 days it works again but really don’t have any clue. Next time I will make a issue directly for you Jaap	beusekomit
December 17, 2016 at 10:26 am #54449
Hope this won’t happen again, Jaap BR, ThemeBurn team	TB Support
December 20, 2016 at 11:07 am #54515

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